Our team at the University of North Texas thrives thanks to my role as a Graduate Teaching Assistant, where I've been honing my expertise in software engineering education since August 2023. This position allows me to apply my Certified Scrum Product Owner® credentials practically, enhancing student learning and fostering an environment of critical thought and reflection. Previously, as a Senior Business Analyst at Capgemini, my extensive IT business analysis skills were instrumental in improving bank loan operations through the development and optimization of web applications. Embracing Agile methodologies, we ensured meticulous product delivery and maintained an unwavering commitment to customer satisfaction, contributing to a stellar customer retention record.