G V D Shree Harsha

G V D Shree Harsha Email and Phone Number

Customer Manager with 7.5+ Years of Experience || Driving Product Adoption, Revenue & Preventing Churn || Customer Onboarding & Product Implementation || @ Freshworks
340 S, Lemon Ave #3891,, Walnut, California 91789, US
G V D Shree Harsha's Location
Bengaluru, Karnataka, India, India
G V D Shree Harsha's Contact Details

G V D Shree Harsha work email

G V D Shree Harsha personal email

n/a
About G V D Shree Harsha

Sr. Customer Onboarding Specialist at Freshworks | CRM and Customer Engagement ExpertDriving Customer Success and Adoption for Customers across various segments in the Region of US/Canada/LATAM.As a Sr. Customer Onboarding Specialist at Freshworks, I leverage my overall 7.5+ years of experience to help customers achieve their desired outcomes and maximize their value from our products. I ensure that they meet their Business Objectives by driving Implementation, Product Adoption through Consultative Approach. I work with Cross Functional teams to engage with Customers, and ensure timely delivery. I work with Customer across Multiple products of Freshworks.I also take proud in my previous roles, where i was responsible for Business Development, Account Management, where i handled over 100+ B2C and B2B Customers. I was successful in building strong and lasting customer relationship, improve the Portfolio and achieve Cross Sales.

G V D Shree Harsha's Current Company Details
Freshworks

Freshworks

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Customer Manager with 7.5+ Years of Experience || Driving Product Adoption, Revenue & Preventing Churn || Customer Onboarding & Product Implementation ||
340 S, Lemon Ave #3891,, Walnut, California 91789, US
Website:
freshworks.com
Employees:
1
G V D Shree Harsha Work Experience Details
  • Freshworks
    Sr. Customer Onboarding Specialist- Us Region
    Freshworks Nov 2020 - Present
    San Mateo, California, Us
    • Driving Customer Success and Product Adoption for Customers across various segments in the Region of US/Canada/LATAM.• Generating Leads and hence revenue, for Cross Sell Opportunities, by building Customer Relationships. • Preventing Customer churn, by proving Product Implementation, and addressing timely concerns and conflicts.
  • Zetwerk
    Key Account Manager
    Zetwerk Sep 2019 - Aug 2020
    Bengaluru, Karnataka, In
    • Handled 10 Member team, managing Projects, driving On Time delivery, co-ordinating with Multiple Stakeholders. • Handled Multiple Vendors and Customers effectively across South India.• Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.• Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Hdfc Bank Limited
    Client Relationship Manager
    Hdfc Bank Limited Jul 2017 - Sep 2019
    Mumbai, Maharashtra, In
    •Developed close partnerships with various teams to acquire new accounts and also enhance existing accounts•Managed portfolio of 110 B2B, B2C Accounts focusing on cross-selling multiple products in each account.•Acquired 40% new accounts from existing accounts by provide high level of customer service.•Increased profitability in accounts by 35% across by delivering high no. of value based products and deepening relationship.•Overachieved annual target of FY19 by closing business worth 40Crores in first 4 Months.
  • Orient Cement
    Sap Sd Consultant
    Orient Cement Jun 2016 - Jun 2017
    Hyderabad, In
    •Worked with Team to develop 100 Key accounts and made changes accordingly in the system.•Worked on Delivering Business Enhancements analysing its implications as per the req. of cross-Functional teams..•Owned the Complete migration of SAP-SD as per GST Tax structure working with Technical Consultants for 6months.•Prepared Documentation of the Processes, Enhancements made and trained all the desired teams

G V D Shree Harsha Skills

Management Digital Marketing Digital Photography Business Analysis B2b Marketing Business Intelligence Tools Business Strategy Operations Management Team Management Teamwork Market Research Marketing Business Development Analysis Sap Sd Module Research Microsoft Word Marketing Strategy Customer Service Microsoft Excel

G V D Shree Harsha Education Details

  • Great Lakes Institute Of Management
    Great Lakes Institute Of Management
    Business Analytics And Business Intelligence
  • Ibs Hyderabad
    Ibs Hyderabad
    Marketing/It
  • Jawaharlal Nehru Technological University, Kakinada
    Jawaharlal Nehru Technological University, Kakinada
    Electrical And Electronics Engineering

Frequently Asked Questions about G V D Shree Harsha

What company does G V D Shree Harsha work for?

G V D Shree Harsha works for Freshworks

What is G V D Shree Harsha's role at the current company?

G V D Shree Harsha's current role is Customer Manager with 7.5+ Years of Experience || Driving Product Adoption, Revenue & Preventing Churn || Customer Onboarding & Product Implementation ||.

What is G V D Shree Harsha's email address?

G V D Shree Harsha's email address is sh****@****ent.com

What schools did G V D Shree Harsha attend?

G V D Shree Harsha attended Great Lakes Institute Of Management, Ibs Hyderabad, Jawaharlal Nehru Technological University, Kakinada.

What are some of G V D Shree Harsha's interests?

G V D Shree Harsha has interest in Children, Education, Science And Technology, Animal Welfare, Health.

What skills is G V D Shree Harsha known for?

G V D Shree Harsha has skills like Management, Digital Marketing, Digital Photography, Business Analysis, B2b Marketing, Business Intelligence Tools, Business Strategy, Operations Management, Team Management, Teamwork, Market Research, Marketing.

Who are G V D Shree Harsha's colleagues?

G V D Shree Harsha's colleagues are Riyazdeen A., Avishek Rai, Harish Sundararaman, Liza Margirate, Yeswanth Baratam, Pranav R, Venugopal Hegde.

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