Security Operations Specialist (Nam Ops)
CurrentMonitoring and analysing customer transactions and account activity to detect any suspicious or fraudulent behaviour.Investigating and resolving customer complaints related to fraudulent activities, unauthorised transactions and other account activites.Skilled in the process to ensure NIL errors and maintaining effectiveness and efficiency.Able to manage multiple priorities for team with difficult deadlines.Completing monthly LMS to ensure we have all the information regarding the organisation policies.