Shreena Patel Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pennsylvania, United States

• Serve as lead financial resource for David H. Koch Center, comprised of 6 clinical services - Thoracic Oncology/Surgery, EDD/ITC, Renal, Rehab, Interventional Radiology• Work to create new reporting and workflow to obtain patient authorizations• Create a training guide for the authorization team to learn new pre-certification processes• Verify patient’s insurance benefits and eligibility by contacting insurance carriers• Assist clinical teams in applying for compassionate use drug for patients on their behalf• Assist patients and clinical teams in applying for copay assistance for medications through grant funding and manufacturers• Assist patients and clinical teams in applying for the financial assistance program for expensive chemotherapy treatments/drugs and services such as radiology • Initiate communications with patient’s insurance carrier upon receiving information from the clinical team for services that require pre-certification/authorization• Maintain ongoing communication with the treating clinical team during the authorization process to provide timely updates on the outcomes of the requests for services from insurance carriers• Educate and counsel patients on their insurance coverage and explain payment options that are available to them

David H. Koch Center For Cancer Care

• Collaborated with and assisted the Koch Directors (Medical-Dr. Paul Hamlin, Nursing-Elizabeth Rodriguez, RN and Administrative-Jennifer Tota) and upper management to initiate and complete the extensive projects necessary for opening the David H. Koch Center• Created slides, presentations, letters, and other resources to be presented and utilized by the Koch Directors for meetings, presentations and discussions• Facilitated recruitment, hiring process and onboarding of Koch Center staff including Medical Oncologists, senior leadership and support staff• Initiated multiple working group meetings to establish best practices, processes, etc. for various focusses for the Koch Center• Targeted improved workflow and processes for clinical patient care • Worked with three Koch directors to ensure that each project is accomplished to ensure seamless opening of the Koch Center on a strict schedule• Attended and actively participated in Koch meetings; including internal and external communication regarding the Koch Center, vision statements, leadership. marketing content, tours, etc.

Greater New York City Area

• Schedule and coordinate patients’ appointments and procedures in a timely fashion• Mentor new Office Coordinators by training, onboarding, providing critical feedback and guidance support• Manage, document and lead weekly meetings with the clinical team to ensure proper patient care• Manage the physician’s calendar, submit travel authorizations and assist with the physician travel plans• Volunteer at local events promoting Memorial Sloan Kettering Cancer Center• Successfully manage multiple clinics with high call volumes• Created a resource/reference folder in Regshared for all Office Coordinators to use in Basking Ridge

Galloway Township, New Jersey

• Managed a team of 4 other Pharmacy Technicians in assisting patients with their needs• Worked directly with Lead Pharmacists to receive, manage, replenish, and distribute medications• Offered medical advice to patients regarding over the counter medication, medical supplies and products• Delivered medications to houses and nursing homes to ensure the best quality of service for the patients• Entrusted with handling, inventorying, and distributing, controlled medications and regulated narcotics• Served as the bridge between doctor, patient and health insurance company in matters regarding medications• Gained insight into the workings of the doctor, patient, insurance relationship and the healthcare system• Strived to ensure that top quality service was provided to the patients, while gaining valuable and relevant experience

Bachelor Of Applied Science (B.A.Sc.), Psychology

Minor- Public Health

Master'S Degree, Health/Health Care Administration/Management