• Administer domain users, oversee email account creation and management, and manage website content effectively. • Deliver on-site and remote technical support, resolve technical issues, and manage network systems, hardware, and software infrastructure. • Liaise with vendors for website maintenance, application development, contract reviews, and IT procurement coordination. • Install and manage biometric fingerprint devices, access control systems, audio-visual systems, and printers, while providing remote support to branch offices. • Maintain and update proxy scripts, configure proxy servers, assess web vulnerabilities, deploy antivirus solutions, and manage LAN network configurations. • Collaborate with other departments to assess requirements, monitor system resource utilization and performance, and ensure reliable and efficient system operations.

• Dedicated IT Officer with a strong passion for the stock market and a proven track record of leveraging technology to drive efficiency and growth within financial institutions. • Adept at managing complex IT infrastructure, implementing cutting-edge solutions, and ensuring compliance with industry regulations. • Committed to staying at the forefront of technology trends to empower financial professionals in making data-driven decisions.

• Plan, organize, direct, control and evaluate the operations of information systems.• Develop and implement policies and procedures for computer systems development and operations.• Meet with clients to discuss system requirements, specifications and timelines.• Assemble and manage teams of information systems personnel to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems.• Recruit and supervise computer analysts, engineers, programmers, technicians and other personnel and oversee their professional development and training.• Providing friendly advice and solutions to customer care department.• Researching and recommending new approaches to improve the networked computer system.• Designing training program and workshops for staff discussed with IT manager.• Providing strategic advice on using technology to achieve goals.• Providing support in the deployment, installation and maintenance of systems.• Participation in internal projects and working with the IT Manager to deploy technology solutions.• Overseeing and determining time frames for major IT projects including system updates, upgrades,migrations and outages.• Monitoring system performance to ensure everything runs smoothly and securely

• Monitoring system performance to ensure everything runs smoothly and securely.• Researching and recommending new approaches to improve the networked computer system.• Make recommendations for future upgrades.• Maintain network and system security.• Troubleshoot problems reported by users and analyze and isolate issues.

- Involved in various IT based solution projects. Currently working on CSCS(Cybernetics Smart Customer Services) Project.- Monitored all equipment and tools and completed projects within the required timeframe.- Implemented regular quality monitoring systems for SmartBus and Queue Management System products. - Solved various problems during projects related to hardware and software.

- Designed, implemented and monitored web pages and sites for continuous improvement in a fast-paced environment.- Writing and editing Content- Determining technical requirements- Updating websites- Creating backup files

- Updated and Managed data in the official site of the Company- Backed up company data on a regular basis, which proved effective in successfully recovering critical information after a malware attack.- Linked computers to the network and to peripheral equipment, including printers and scanners. - Used diagnostic tools to identify hardware failures and replace components that were not functioning. - Diagnosed and troubleshooted Windows processing problems and applied solutions to increase company efficiency.

- Implementation and Maintenance of new and existing IT Standards- Monitored and maintained proper inventory of hardware and software license.- Maintained a system error/progress log book and deals with reported problems- Managed daily backup- Managed users and provide IT related support

- Data Entry and review- Social Event Participant