Puja Shrestha Email & Phone Number

New York, United States

Greater New York City Area

TESTINGAs a senior QA Engineer I have maintained excellent inter-personal skills between business teams to understand the project requirements and deliver on time. Monitored and adjusted test plans and actions. Produced test scripts for variety of testing e.g. Functional Test and Regression Testing. Executed test cases and delivered Test results to team and customers that met requirements. I have Knowledge on SDLC, STLC and DLC. Submitted defects and created reports that reduced delays.TRAINING AND DOCUMENTSI have written articles for QA quarterly newsletters that were shared among other groups. Provided training to large groups as well as small groups through – WebEx sessions, Power Point presentations and Training videos (created using Camtasia video editing tool).PROJECT MANAGEMENTI have also handled data migration projects. I have created timeline and resource management and delivered project per commitment. Created progress status reports for management team and stakeholders. Coordinated with project teams to troubleshoot any issues during project life cycle.Managed and mitigated risk which potentially could have delayed the project deployment.Hosted meetings with onshore and off shore teams that escalated resolution. SUPPORTI have provided application support as well. Oversaw support tickets (200 items / month) ensuring they were handled in a timely manner. Created and maintained the intranet site (The Hub) for more collaboration and interaction with customers and other administrators. Responded to queries through emails, online chat, demos and Web-Ex sessions. Advised new approaches to enhance support process.

Greater New York City Area

As a developer I have worked in SQL database creating stored procedures, views and designing database structure. Participated in numerous data migrations projects.Created and customized workflows based on business requirements first in development environment then moved to production environment.Migrated data using scripts and migration tools.Executed / Enhanced T-SQL Store procedure and migrated data from legacy system to new global application.Provided Ad-Hoc reporting by using TSQL for different business clients.Direct Assistance to System AdministratorCollaborated on installation of required applications and configured them as per requested by business clients.Monitored remote application servers to avoid disruptions and ensured best performance.Created projects which addressed the testing for defects and managed users, user roles and permissions.Involved in issue handling which included flushing of emails, restarting the server and submitting incident tracking tickets.