My name is Shrey Agrawal, and I hold a Bachelor's degree in Electrical & Electronics Engineering from Lovely Professional University. My professional journey is driven by a keen interest in writing patents, conducting research, and keeping up with the latest technological advancements. To date, I am proud to have secured four granted patents and published two research papers.My expertise spans a broad range of technical and software skills, including Microcontrollers, IoT, Robotics, Electric Vehicles, MS Excel, MS PowerPoint, MATLAB, Proteus, Arduino IDE, SAP, and CRM tools. Additionally, I have strong capabilities in customer management, Research & Development, and public speaking content writing.Currently, I am working as a Customer Support Engineer - Sales at Neptunus Power Plant Services Ltd., located in Navi Mumbai, Maharashtra. In this role, I oversee the IoT dashboards of various vessels and rigs to ensure the engines are functioning properly. I also participate in government tender submissions, create sales proposals, draft investment notes, and liaise with OEMs and customers to address both technical and commercial queries.I am passionate about leveraging my skills and experiences to contribute to innovative solutions and advancements in technology.