Shrey Bhatt Email & Phone Number

Wellington Region, New Zealand

• Assess customer requirements and provide technical advice on products and services to meet their needs.
• Provide technical support, advice, and training to customers on a range of fire alarm devices/equipment.
• Investigate reported technical issues and recommend appropriate action.
• Provide support to customers via email, phone, face-to-face, or on-site support as necessary.
• Assist with site system design, prepare equipment documentation, and quotations for customers.
• … Show more

Auckland, New Zealand

• In-depth product RMA repairs, service, and maintenance.
• Introduction and development of new products.
• Training new Invenco employees from various departments to understand the product range and after-sale service and support expectations from customers.
• Testing of the product, loading of the software, and upgrading of the software.Ongoing product / ICR RMA support.
• Supporting New Zealand, Australia, US, Middle-East, Portugal, and Malaysian service teams by… Show more
• Supporting New Zealand, Australia, US, Middle-East, Portugal, and Malaysian service teams by providing information about new products, parts, and technical documentation.

Auckland, New Zealand

• Performing diagnostics, repairs, and tests on returned Invenco products.
• Among the responsibilities of the role are ongoing product support, product assembly, and coordination with customer support, validation, software, and firmware engineering teams.Core responsibilities:
• Utilizing the RMA portal for receiving & dispatching products.
• Diagnostics of product faults.
• Performance testing of Invenco products.
• Product assembly.

Auckland, New Zealand

• Under the direct supervision of the Head of Quality Engineering and Design Engineering.
• Inspect current and legacy products to ensure compliance with REACH, RoHS, ELV, and IMDS.
• Verifying compliance by contacting suppliers to obtain recent BOMs.
• Updating PDM for Hella products with engineering drawings, test plans, compliance certification, assembly, manufacturing, and installation.
• Updating engineering drawings in collaboration with Hella India and Hella Romania engineers.

Auckland, New Zealand

• Assembling different electronic components using hand tools and soldering irons.
• Testing finished products and parts using measuring tools and software to ensure they meet pre-defined specifications.
• Identifying and rectifying product defects and assembly problems, replacing faulty components when necessary.
• Collaborating with other team members to optimize production processes and improve the quality of the final products.
• Maintaining inventory records and reordering… Show more
• Maintaining inventory records and reordering supplies and materials as needed.

Auckland, New Zealand

• Testing, quality control, and electronics assembly of innovative LED lighting products for the marine, automotive, and commercial transportation industries.
• To ensure that the product meets the criteria as per quality specifications and documentation.
• Using robots for product assembly also refilling glue and hardener in the attached system to ensure product durability.
• Putting SAP labels on boxes and managing pallets in the warehouse for customer pick-up, exports, and… Show more
• Putting SAP labels on boxes and managing pallets in the warehouse for customer pick-up, exports, and stock-taking. Show less

Auckland, New Zealand

• Responsible for keeping the store in good repair while working in the afternoon and night shifts without supervision.
• In this role, I handled large amounts of cash, served customers on POS (Point of Sale) systems, troubleshooted software, observed site safety, refilled products, cleaned, and maintained the site.
• Trained to react to emergencies in a predefined manner, such as fires, robberies, floods, petroleum spills, or LPG leaks. Emergency preparedness training for using personal… Show more
• Trained to react to emergencies in a predefined manner, such as fires, robberies, floods, petroleum spills, or LPG leaks. Emergency preparedness training for using personal protective equipment. Show less

Vadodara, Gujarat, India

• Internship at a Boiler manufacturing and servicing company as an engineering intern.
• Assisting Senior and Assistant engineers.
• Generating test plans and documents for the jobs.
• General operations and maintenance as well as visiting boiler installation sites to learn more about the process of installing, servicing, and maintaining boilers.
• Helping the on-site support team find faults and troubleshoot problems.

Graduate Diploma, Mechatronics Engineering

Student Exchange Program (Germany), Electrical And Electronics Engineering

Bachelor'S Degree, Electrical Engineering