Shreya Dhingra Email & Phone Number

India

As a business analyst for multiple ERP systems and SaaS products, I closely work with product/process owners and agile teams to deliver value and create user-friendly, compliant, and efficient system solutions. I also dedicate my time to project management, ensuring the team's efforts are captured in JIRA and aligned with the organization's productivity metrics.Major Roles and Responsibilities:- Requirement elicitation- Stakeholder management- System enablement- Publishing release updates and quarterly newsletters- Providing demos and presentations for GTM projects- Collaborating with the UI team to conceptualize and implement screen designs for various apps- Ensuring alignment between IT solutions and business needs- Preparing test cases and conducting UAT- Driving system migration and revamp- Producing essential system artifacts like workflow diagrams, process flow videos, and system appreciation documents

- Requirement gathering and elicitation- Stakeholder Management- Writing user stories and test cases- Creating essential system documentation- Utilizing JIRA and Confluence for project Management

-Organized multiple on-ground and online events to engage students and raise funds for non-profits.-Designed and conceptualized a monthly newsletter, sharing updates on the month's events and initiatives by our team.-Designed creatives and videos for the team's Instagram page.

Freelanced as a content writer for the e-magazine. Contributed more than 25 articles for the lifestyle section

Post Graduate Diploma In Management

A2 Level In French

Elementary level proficiency in French from the Indo/French cultural center recognized by the French embassy in India.

Bachelor Of Arts (Hons), Economics