Working within an agile environment to elicit requirements, scope, document and translate them to development teams so as to develop and deliver an effective software solution within GO1 learning management system.As a Product Owner of Content team within GO1, I am responsible for:* Product Discovery: Product backlog managementRequirement AnalysisFacilitate and participate in product discovery (ideation) workshopsDocumenting outcomes of product discovery*… Show more Working within an agile environment to elicit requirements, scope, document and translate them to development teams so as to develop and deliver an effective software solution within GO1 learning management system.As a Product Owner of Content team within GO1, I am responsible for:* Product Discovery: Product backlog managementRequirement AnalysisFacilitate and participate in product discovery (ideation) workshopsDocumenting outcomes of product discovery* Product Delivery and Success Reporting:Working as a part of scrum team and participating in scrum events like sprint planning, sprint review and sprint retrospective.Maintaining a product backlog with all essential attributes like value, estimate, description and order, so that development team can turn the product backlog into a releasable high-value increment.Collaborating with UX teams to give only the best user experience to the users.Supporting scrum teams and stakeholders understand the product vision. Working closely with Marketing and Research teams to identify suitable launch schedule and a Marketing and Communication plan to increase effectiveness of Launch.Releasing the product. Measuring and reporting value matrices to all required stakeholders.* Continuous product improvement:Continuously monitoring success of the product in order to analyse the gap between user expectations and the existing solution.Proactively gathering feedbacks from all the stakeholders and adding them into the backlog which is regularly refined in order to release high-value the product in an iterative manner. Show less

Chalo Australia is an online platform for providing guidance to new migrants who move to Australia. It is a platform that provides end-to-end assistance to migrants about moving to, and starting a new life in Australia. Chalo Australia has tied-up with various service providers who cater to the needs of migrants viz. - post-landing services, résumé writing services and consultation etc.I am wearing multiple hats while working at Chalo Australia. I have been involved in this new… Show more Chalo Australia is an online platform for providing guidance to new migrants who move to Australia. It is a platform that provides end-to-end assistance to migrants about moving to, and starting a new life in Australia. Chalo Australia has tied-up with various service providers who cater to the needs of migrants viz. - post-landing services, résumé writing services and consultation etc.I am wearing multiple hats while working at Chalo Australia. I have been involved in this new product development process (NPD) from the first step idea generation till its commercialisation and this product is still growing.Product Owner:Identified business goal, objectives and the key results (SMART OKRs), target user (customers and consumers) and allocated budget.Chalked out smaller and incremental goals to build an effective web platform for prospective migrants. Worked with a team of developers to build a website that works as an online guide for the migration process and also can be used to book consultations online.Market Planning and Research:- Worked extensively on chalking out marketing strategies - identified target market, defined marketing objectives, allocated marketing budget and selected marketing channels.• Marketing Campaign Executions- Developed marketing campaigns on google using AdWords and on social media platforms like Facebook and Instagram. Made these campaign highly targeted by filtering audience profiles based on their demographics and geographic locations.- Designed and implemented direct marketing by automating e-mail workflows.• Marketing Campaign Analysis and Improvements- Analysed campaign data using analytical tools, to gather insights that helped improve the user experience on the website.- Data derived from the analytical tool helped to get rich insights into audiences profile like their online behaviours, geographic locations and demographic data. Show less

Bollywood Dance Studio (BDS) is Perth’s biggest dance and fitness studio that offers dance classes inspired by music from Bollywood. I worked closely with the CEO of BDS for developing marketing and communication strategies aimed at acquiring new clients as well as retaining existing ones.RSPCA WA is the Western Australia's oldest, largest and leading animal welfare charity. RSPCA hosted an event - CupCake Day 2018 on 20th August 2018. For this event they wanted to setup an email… Show more Bollywood Dance Studio (BDS) is Perth’s biggest dance and fitness studio that offers dance classes inspired by music from Bollywood. I worked closely with the CEO of BDS for developing marketing and communication strategies aimed at acquiring new clients as well as retaining existing ones.RSPCA WA is the Western Australia's oldest, largest and leading animal welfare charity. RSPCA hosted an event - CupCake Day 2018 on 20th August 2018. For this event they wanted to setup an email campaign through which they aim to increase number of participants in this event and raise funds for animal welfare. I helped them implement the Cupcake Day 2018 E-mail campaign using MailChimp.Responsibilities:• Marketing Planning and Research• Marketing Campaign Development• Marketing Campaign Analysis and Reporting• Corrective Actions on Previous Marketing Campaigns• Marketing Automation Show less

Optymyze is a Sales Management software product. This product is used for sales compensation management, sales territory management, sales quota management and sales objective management. Worked at Optymyze as a Senior Software Quality Assurance and DevOps EngineerResponsibilities - • Quality Assurance - • Verified quality of software installers. Verified process like installation, deployment, upgrade, restore, backup, migration and sandboxing processes of Optymyze… Show more Optymyze is a Sales Management software product. This product is used for sales compensation management, sales territory management, sales quota management and sales objective management. Worked at Optymyze as a Senior Software Quality Assurance and DevOps EngineerResponsibilities - • Quality Assurance - • Verified quality of software installers. Verified process like installation, deployment, upgrade, restore, backup, migration and sandboxing processes of Optymyze on various servers. • Process Automation : Developed and extended an automated framework to test different installers against different preconditions. The regression framework performs various kinds of validations. The automated framework helped to catch defects quickly and brought down manual execution effort to zero. • Developed and extended an automated test framework to test product upgrades on production like environments. This framework helped to detect issues in the upgrade from various older versions to the latest ready-to-release build. This automated tool also helped to detect build issues and missed upgrade considerations. • DevOps Activities - • Debugged and resolved issues related to Software installation/upgrade/deployment. • Identified time-consuming repeated tasks while installing software and services; and provided pertinent solutions to automate the same. • Created, configured and maintained vagrant images for different product releases. Configuredservers using puppet as a configuration management tool. • Post-Release Activities - Created schema backups for all products by executing a Jenkins job on release build. Created virtual box images for testing and development teams. Tools/Technologies used - Jenkins, Rundeck, Docker, vmWare, VirtualBox, Puppet, JIRA, Confluence, Shell scripting, Perl Show less

Data Mining - Worked in Data team in BSS-Billing Support System (telecom) domain project for client AT&T. Responsibilities :1. Data Mining2. Insight gathering3. Creating the views to find/filter the customer account4. Running SQL queries to find out the relevant dataManual Testing - Bill generation in HTML format. Batch jobs testing on Ab-inito platform.Tools Used -Amdocs Clarify CRM, Telegence.

Customer data validation - Worked in Development and Monitoring team on BSS-Billing Support System (telecom) domain project for client AT&T. Responsibilities- Monitoring and maintaining billing reports. Automated few bill tracking processes with perl scripts.

Industrial Training program - Undergone training for unix, C, Java,Advance Java, Software Testing , SQL, PL/SQL from Tech Mahindra. Project : IvserveWorked in a Development team on OSS- Operations support system (telecom) domain project for client British Telecom.Tools Used - Oracle COTS products - OSM (Order Service Management), Objectel (Repository Management tool), Automatic Service Application Program