HR OPERATIONS:COORDINATOR:- Taking part in audits- Preparing reports (5 to be precise) and acting as a bridge between the onboarding team and yet to join candidates- Reviewing trackers and ensuring to add all previous week’s Offer release candidates’ in tracker and share with team- Monitoring the probability of Joining with offered candidates on weekly basis and keeping the respective recruiters updated about the discrepancy cases (If any) for timely closure- Resolving candidates doubt and providing suggestions regarding BGV / onboardingOFFER SUPPORT TEAM- Responsible for Offer releases after offers are approved by Delivery Managers.- Cross check salary components with Fitment sheets and other details in Offer letter.- Preparing Addendum letters and sharing with candidates.- Act as a bridge between company, recruiter and candidates- Team work with recruitment teams, onboarding teamsRELATIONSHIP MANAGEMENT TEAM- Coordinate with candidates who are yet to join Quest Global and help make their journey smooth an employee. - Keeping count of joiners and candidate drop outs and locating gaps in onboarding process and working on it. - Maintaining trackers to understand YTJ (Yet to join) ration and trends - Arranging connect sessions between the delivery, hiring managers and yet to join candidatesRECRUITMENT TEAM- End to end recruitment (Sourcing, screening, coordinating and being a part of offer rolling out)- Part of Quest Sourcing Hub - Target profile sourcing and screening from various job portals- Telephonic screening and scheduling interviews of sourced candidates and candidates who have applied- Coordinating interviews (L1, L2, client round) and sharing feedbacks to team as well as to candidates- Tracking candidate feedbacks and collecting documents after approval from the stakeholder of the particular requisition- In case of Mechanical / Electro Mechanical candidates, arranging on-site tool test

HR TEAM- Managing the overall HR activities of the company.- Researched applicants leveraging social network, internet sites, colleges, community service organizations etc.- Maintain contact network for qualified candidate recognition & sourcing.- Coordinating with hiring managers to identify staffing needs in different areas and departments.- Conducting applicants pre-screening and interviews.- Develop effective induction programs for new employees.- Giving inputs into overall hiring strategy of the organizations to ensure the team consists of diverse set of qualified individuals.- Determining selection criteria, hiring profiles, and job requirements for vacant positions.OPERATIONS TEAM- Managing day to day activities of the care team - staffing and material needs to move operations forward.- To manage a range of clinical services – Teleconsultation, Range of Swasthya Sewa products.- Develop and maintain effective communication both within the services and with relevant outside agencies.- Onboarding and retention of doctors - Tracking , monitoring recommendations and reviews from customers and partner companies to achieve excellent customer satisfaction ratings.- Revising improvement plans for better reach and impact of the service provided by the organization and working on the feedback received from the patients / patient relatives.

- Prepared a project report on "The overview of MRD"- Learned about the different records maintained at the department- Witnessed fire safely drills almost every alternate week- Learned about ICD coding and the end to end MRD process - Witness raising and closing of different MLC cases

- Prepared a project on "Quality assurance department"- Witness audit preparation at the hospital and learned about the quality gaps - Worked closely with Medical records department and doctors- Learned about all the records maintained at the hospital- Witnessed different drills (Fire management drills, spill management drill)- Learned about different codes and their meaning at the hospital (Code red, code blue, code yellow etc.)

- Prepared a project on "TAT of Report distribution at B.M.Birla"- Distributed reports and learned the names and functionalities of different diagnostic tests- Took part in the admission and discharge process of a patient- Learned the visiting hours of patient relatives and the doctor's timing for OPD and IPD rounds

- Prepared a project on "The overview of the Operations Department"- Worked at all departments under OPD & IPD - Admission & Discharge, Report collection, Help desk, TPA, IPD, OPDs)- Witnessed the entire journey of a patient from admission to discharge at the hospital- Maintained respective records at each department- Worked closely with doctors and nurses- Learned data entry system followed by Medica Hospital

- Prepared a project on "The overview of the Human Resource Department - T&D"- Was part of different training sessions (Nursing training, ward boy training, BLS training)- Maintained everyday attendance of staffs (outsourced staffs and in-house staffs- Maintained records of employee details and SOPs of different departments- Worked closely with the Quality department and Nursing department