Shreya Sarkar Email and Phone Number

1. Collaborating with the internal teams to provide timely, efficient support to Peoplebox customers. Utilizing various channels, including email, chat, and phone, to address inquiries, issues, and requests.2. Identifying and resolving customer problems related to the Peoplebox HRMS platform, ensuring their seamless experience.3. Contributing to the creation and upkeep of support documentation, including FAQs and knowledge base articles. Empowering customers to find solutions independently, enhancing their overall experience.4. Playing a pivotal role in gathering valuable feedback from customers, and sharing their insights with our product development team to drive continuous improvement.5. Updating consumer's knowledge of Peoplebox's HRMS products and services to provide accurate information and solutions to our esteemed customers.6. Assisting in the rigorous testing of new product features and enhancements, ensuring they meet uncompromising quality standards before release.7. Generating and maintaining reports tracking support activities, customer issues, and resolution times, contributing to our data-driven approach.8. Supporting the Customer Success Team with product implementation and client onboarding by ensuring the data quality and onboarding the client data on the Peoplebox platform.

Tution teacher for 1std - 8th std ( CBSE and ICSE)

InspectHOA is a US-based firm, a real state property management company headquartered in San Francisco, California, USA. It provides HOA inspection services from acquiring the crucial documents to closing the property. It has a huge coverage in Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin. *Conducted comprehensive data validation on Homeowners Association (HOA) documents sourced from various outlets, including client submissions, county archives, and database records.*Collaborated with cross-functional teams to research and rectify discrepancies found within HOA documents.*Provided constructive feedback to junior team members by reviewing and evaluating client reports they generated.*Incident reporting of issues.*Monitored and tracked files meticulously to prevent delays caused by unnecessary issues.*Effectively communicated with management to address concerns and convey operational needs.*Initiated and executed process improvements that streamlined operations and enhanced usability.*Handled complex and highly discrepant HOA data, and also trained new team members to work with such data effectively.*Demonstrated exceptional precision in producing bylaw reports.*Contributed significantly to the "HOA-linkup project," aimed at connecting numerous HOAs across the entire United States by conducting extensive county and corporation searches.*Displayed adaptability and strong teamwork skills, working effectively both independently and collaboratively with colleagues.*Carefully reviewing and extracting essential details from a comprehensive set of documents, then inputting them into the portal using the bylaws tool within the specified timeframe.

As a client servicing intern, the following task were included:-*Monitoring E-mails and client comments on portal.* Keeping the track of all the queries raised by clients through portal and e-mails.* Responding to their mails by drafting out e-mails and comments.*Co-ordinating closely with all the property owners to keep track of order progress.

Instructed students in Mathematics and Science ranging from 4th to 8th grade, and additionally, I acquired teaching experience in subjects such as English, Hindi, and Abacus.Supported the Head Teacher in their daily responsibilities and assisted with special projects when required.Evaluated student assignments and aided the Head Teacher in administrative tasks like paperwork, copying, and distributing assignments and documents.Delivered high-quality instruction and academic assistance to students.Assigned homework assignments to reinforce learning.Developed and executed lesson plans tailored to students' individual interests and curiosities.Demonstrated a profound grasp of effective teaching methodologies and educational philosophies.