Incident Response Analyst
Current- Seller mobile application QA testing- Generative AI bot - QA testing- Improving seller experience as a production support operations lead for a seller application by managing issue backlog based on stakeholder priorities.- managing security compliance for seller application suite for internal and external regulations such as secure development lifecycle, data retention and deletion compliance, European works council regulations for data usage, disaster recovery plan, application security through scans, image hardening, and such through cross-functional collaboration.- Manage a Kanban team and prioritizing work using JIRA tool- Involved in CI/CD software development pipeline.