Shreyanka Das Email and Phone Number

🌟 **About Me** 🌟Hey there! I’m an Engineering Manager with over a decade of experience driving innovation and collaboration in the tech industry. My journey has taken me through diverse sectors, and I specialize in creating solutions that harness the power of cloud technologies and AI to deliver exceptional user experiences.With expertise spanning Google Cloud Platform, AWS, and Genesys Cloud, I excel at integrating a variety of services—from Salesforce CRM to advanced AI frameworks like TensorFlow and PyTorch. My belief? The right tools can unlock the potential for greatness!I thrive on leading cross-functional teams, where I combine my technical knowledge in programming languages such as Node.js and Python with strong management skills. Whether it’s employing CI/CD practices with Jenkins and Docker or guiding Agile ceremonies, I’m all about ensuring that projects run smoothly and efficiently.What excites me most is the realm of LLMs. By utilizing advanced techniques like Retrieval-Augmented Generation (RAG), I’ve been able to enhance bot capabilities, making responses not only faster but also significantly more relevant and contextually accurate. I take pride in launching initiatives that not only boost engagement—like increasing user conversion rates by upward of 30%—but also save time and resources for businesses. With a focus on leveraging technologies like Generative AI and models such as Dialogflow, my projects have successfully improved user satisfaction and streamlined operational workflows.In my leadership role, I prioritize nurturing my team and fostering a collaborative environment that encourages growth and innovation while ensuring we meet the business needs.If you’re eager to explore how we can leverage technology to transform your organization, or just want to chat about the latest trends in AI and cloud solutions, let’s connect! Together, we can build something amazing. 🚀Skills:>Cloud Platforms: Google Cloud Platform, Genesys Cloud, Amazon Web Service>Integration Services: Salesforce CRM, Avaya, Genesys GIA, Webhook, REST APIs, Cybersource, YouCanBook.me, MicroApps>Databases and Visualization Tools: MySQL, Firestore, BigQuery, Google Looker Studio, Power BI, SQL>Conversational AI Technologies: Generative AI, Vertex AI Search, RAG, Open AI- GPT, Dialogflow CX/ES, CCAI, Botsociety, Botmock, AWS Lex>Programming Languages: Node.js, JavaScript, Python>AI Frameworks: PyTorch, TensorFlow, Keras Programming DevOps and Software Development >Processes:: CI/CD Pipeline, Jenkins, Docker, Kubernetes, Git, Terraform