-Provided human resource leadership to the operational leaders and employees to accomplish the operational goals of the facility.- Established a culture of positive employee relations where all managers and employees are engaged in the success of the business.-Responsible for ensuring all policies, processes, and federal, state, and local regulations are adhered to consistently.-Provided human resource leadership to field teams when rolling out company wide initiatives and new policies and processes.-Lead the human resource effort to ensure all polices, processes and regulations are adhered to in a consistent and timely manner for Operations Management.-Responsible for staffing, on-boarding and retaining top talent to execute and achieve business goals.-Partners with senior HR leader and operational team to develop a culture of positive employee relations and engagement.-Responsible for providing training, coaching, and counseling to develop a strong team and improve retention.-Partnered with senior HR on employee issues and/or complaints to ensure all concerns are investigated thoroughly, documented properly and resolved in a timely manner.-Information & System Management for new hires as well as when needed for current employees.-Maintained a thorough knowledge of the HR systems and operational systems as it relates to human resources.-Responsible for utilizing the systems to accomplish the goals of the business ensuring accurate data is submitted in a timely manner.-Maintain a high level of integrity and confidentiality when utilizing the data.-Provide information to the appropriate stakeholders to support the success of the operation.-Recruited and recommended qualified candidates for the position.-Researched and provided guidance on pay data for the appropriate position.-Processed new hire Onboarding, employee files and orientation.-Maintained time sheet, attendance points report as well as benefits for all employees on UKG.

• Assist with all internal and external HR related inquiries or requests.• Maintain both hard and digital copies of employees' records, W2, W4, W9 forms and other legal documents.• Administer all administrative tasks, review and maintain documentation, ensure compliance, and generate documentation on myHr/UltiPro system online. • Assist with performance management procedures and other administrative tasks.• Produce and submit reports on general HR activity.• Assist with other projects as needed and provide full support on other assigned functions and processes.• Keep up-to-date with the latest HR trends and best practices.• Assist with COVID-19 I9 project.• Saved I9s and other employee authorization forms for specific division for nationwide stores and warehouses. • Retrieved executive signatures and tracked forms/documents through the signing process, and marked forms for corrections with specific comments approved by legal department.• Reviewed, uploaded and maintained all division I9s on myHr/UltiPro system online.

• Supported the intake process by working with admissions to answer questions, provided a thorough review of programs and costs, as well as outlining all possible options to fund education.• Created and confirmed an accurate financial plan by establishing time frames to complete any application process.• Used the high level of discretion and independent judgment to evaluate the academic and financial plans throughout the life cycle and made appropriate adjustments to ensure successful outcomes.• Utilized appropriate systems and data to confirm and track accurate enrollment, persistence and graduation information.• Documented all interactions in the appropriate institutional systems.• Analyzed data to identify triggers indicating a need for proactive outreach to obtain a better understanding of challenges and successes.• Analyzed reports.• Made appropriate resource referrals when necessary.• Collaborated with other departments and functional areas to deliver an optimal experience from inquiry through to graduation.• Maintained a thorough understanding of all academic and Title IV programs, policies and procedures including institutional policies and federal and state regulations.• Complied with applicable federal and state laws Identified opportunities and solutions that improve current methods and actively participated in the change of a constantly evolving organization.• Completed other duties that included creating and analyzing reports using Excel. • Utilized different systems like SalesForce, ProSAM, Banner and some government websites like National Student Loan Data System, CPS, and COD

• Entered data into the system for candidates and clients.• Reviewed applications and interviewed applicants to obtain work history, education, training, job skills, and salary requirements, and provided information about the organization and position.• Combined different documents to get profile together to submit over to the clients.• Performed reference and background checks on applicants.• Maintained applicant and client files.• Maintained periodic contact with candidates.• Maintained a thorough working knowledge of all applicable state and local government, accrediting agency, and client specific contractual requirements/laws.• Developed and pursued new avenues for recruiting candidates.• Provided assistance to other departments as requested.• Provided backup to the other staff members of the office.• Actively conducted Internet searches on Indeed, LinkedIn, CareerBuilder etc.• Ensure that we have job postings on all free local websites.

• Inputting customer and prescription data into the computer• Expert in entering insurance claims in an online system• Filling and labeling a prescription bottles• Compounding specialty medications• Managing inventory• Receiving payments from customers for their prescriptions• Part of customer service in making calls in advance for prescriptions• Calling insurance companies for any incomplete information• Contacting Doctor’s office for prior authorizations• Contacting customer’s in advance for their prescriptions to be refilled