Experience of 01 year as Process Specialist and dedicated professional with 04 years of experience at Infosys BPM LTD, specializing in investment banking. My expertise spans various key areas within the industry, and I have consistently delivered results through a combination of financial analysis, data management, client servicing, and strategic research. Here is a detailed breakdown of my experience:* Acting Team Lead Responsibilities:Contribute to day-to-day operations and team production.Showcase proficiency in staffing and effective resource allocation.Successfully overcome challenges and implement improvements in team dynamics and performance.* Quality Management:Take charge of analysing team work quality.Implement a robust process for quality reporting.Lead feedback sessions and Root Cause Analysis (RCA) to drive continuous improvement.* Client Management:Create client decks weekly.Demonstrate effective communication skills.Present pertinent information to clients.* Reporting Manager Role:Manage a team of 20 members.Describe responsibilities and highlight achievements in enhancing reporting processes.* Excel Skills:Actively use Excel for data alignment, analysis, recording, and organization.Utilize specific functions like XLOOKUP, VLOOKUP.Create visual representations such as pie charts and pivot tables.* Impact and Achievements:Provide examples showcasing positive outcomes of leadership and management skills.Quantify results, highlighting improvements in team efficiency, quality metrics, and client satisfaction.* Continuous Learning and Development:Emphasize commitment to staying updated on industry trends.Stay informed about new management methodologies and relevant tools.Align continuous learning efforts with the specific goals and values of the organization to reinforce value in the role.