Shrey Patel, Engineer-In-Training Email & Phone Number

Regina, Saskatchewan, Canada

• Worked on Web Applications and desktop• Application using asp.net with C#.net, Web API and SQL server 2012.• Knowledge and experience in ASP.NET MVC.• Proficient at deploying Web Applications on local machines and servers as well.• Familiar with the layout for web-based applications using HTML, Visual Studio, CSS, Javascript, JQuery • Code, test and troubleshoot programs utilizing the appropriate hardware, database, and programming technology.• Good knowledge of Net Frameworks and related components.• Strong management qualities.• Knowledge and experience in ASP.NET MVC• Worked closely with project managers, designers, and systems analysts.• Hands-on experience on SQL Server, worked on Stored Procedures and Triggers.• Ability to understand business requirements thoroughly and develop applications accordingly.• Received client appreciation for always on-time delivery and for smart work.• Maintained existing programs by analyzing and identifying areas for modification.• Excellent analytical/ communication skills and good team player.

Regina, Saskatchewan, Canada

• Provide knowledgeable technical support and troubleshooting guidance pertaining to network, Internet, computer issues, and software issues.• Providing full onsite, desk-side, and remote support to end-users for all their IT issues.• Consulting user guides, technical manuals, and other documents to research and implement solutions. You will also collect, organize, and maintain a problem and solutions log for use by technical support analysts.Microsoft 365 Cloud Migration – Team member • Leading the migration of over 3000 employees to Office 365 apps and services to boost productivity and improved collaboration.• Ensuring a smooth transition for users and services to M365 suite, including Office365, Azure, Endpoint Manager, OneDrive, and other offerings.• Troubleshooting and resolving application errors that occur due to conflicts between MS 365 and McAfee Antivirus, Solid works, Newforma, and other business applications.• Overseeing data migration, transformation, and PowerShell scripting.• Providing customer and project reports, attending and presenting at project weekly reviews to team lead Cloud/Office 365 Migration Project• Managing deliverables, processes, and education to deliver the best project results and secure excellent customer satisfaction.

Regina, Saskatchewan, Canada

• Scanned merchandise and bagged using appropriate strategies for different items.• Answered customer questions about products and services.• Received multiple positive reviews which acknowledged dedication to excellent customer service.• Placed special merchandise orders for customers.• Certification of SERVE IT RIGHT SASKATCHEWAN.

Brantford, Ontario, Canada

• Provide knowledgeable technical support and troubleshooting guidance pertaining to network, Internet, cable, digital phone, and computer issues• Deliver exceptional customer experience while staying within our support scope guidelines• Educate customers in realizing the full benefit of their Shaw products and services• Look for opportunities to improve our business and elevate customer experiences• Promote and sell the features, advantages, and benefits of Shaw products and services to our customers• Employ time management and multi-tasking skills to maintain high service levels Thoroughly document customer interactions in ServiceNow and escalate potential service issues• Identify opportunities to improve customer service levels Provide feedback to leadership teams to improve environment

White City, Saskatchewan, Canada

• Performed appropriate measurements for installation purposes.• Installed CCTV systems inside the store and over registers as requested and needed.• Made recommendations regarding where cameras should be installed according to individual building’s construction.• Tested all installations and setups to make sure they worked.• Helping a journeyman electrician locate electric wires, run a wire through studs • Ordering the BX Cables AC-90 (15 Amps), Indoor Wall outlet (15 Amp- 125Volts), Light Switch (15Amps)• Making a decision on where to install the Wall outlet and switch in the drywall as well as in the studs • Maintained electrical equipment and monitored supply and inventory• Apply basic problem-solving skills to a variety of situations

Regina, Saskatchewan, Canada

Martensville, Sk

Warman, Saskatchewan, Canada

• Performed comprehensive detailing services to enhance vehicle appearance and ensure top condition.• Assisted customers with vehicle selection, provided information, and guided them through the purchasing process.• Prepared vehicles for sale, including cleaning, inspecting, and addressing any issues.• Built and maintained positive relationships with customers, offering exceptional service and follow-up.

Vadodara, Gujarat, India

• Exceptionally skilled in upgrading and maintaining existing computer systems and assisting in installing new ones.• A meticulous individual who efficiently determines users' needs and provides them with correlating technology solutions.• Troubleshoots a variety of computer and network related problems in real time• Assisted in setting up, configuring and troubleshooting network issues and problems• Responded to tickets generated for assistance in handling computer hardware and software problems

Bachelor Of Applied Science - Basc, Software System Engineering

High School Diploma, High School/Secondary Diplomas And Certificates