Shreya Goyal Email & Phone Number

Toronto, Ontario, Canada

• Resolved tickets containing issues created on Youtrack software using SQL queries without escalation or delay and deployed numerous fixes on production related to C# code.• Successfully took the backup of database after every 15 days from NAS server using KeyPass and running numerous command.• Created and deployed stored procedures and events in MySQL related to dashboard which makes the manager task of getting statistics quite simpler.

Chandigarh, India

Multinational Corporation providing IT services, including digital, technology, consulting, and operations services• Invented and Constructed Code Snippets which had reduced the development time by 20%.• Guided and aided the team in test cases development by using various nugget packages which had reduced the error significantly.• Developed and reviewed the code which improved the code by 17% and made it much cleaner than before, resulting in my engagement of multiple projects with same client.

Sahibzada Ajit Singh Nagar, Punjab, India

Corporation providing IT services, including Website design and API development with numerous business intelligent tools• Researched and analyzed the system specifications/capabilities and created the tasks for each sprints using Azure Board which resulted in delivering the product prior to stipulated deadline. • Managed a team of 3 members and assisted them in code development, bugs resolution, documentation, presentation of product to client resulting in augmentation of team productivity.• Developed procedures in SQL which led to reduction in response time to front-end users by 20%.• Improved, analysed APIs as well as developed native mobile application which helped in broaden the user volume and scope of the application.Accomplishments:• Awarded for Significant Contribution in meeting the deadline of project.• Won numerous prizes in internal activities help within the organisation.

Mohali, Punjab, India

Multinational Corporation providing IT services, including digital, technology, consulting, and operations services• Collected and documented client requirements which led to faster development of application. • Developed APIs, website and mobile application which resulted in growing company revenue by 10%.• Assisted and resolved the bugs developed in the application which led to smoother functioning of the application.

Panchkula

Corporation providing IT services, including website development, mobile application development and API development• Developed, tested and debugged websites and mobile applications which led to increase in customer’s engagement and site reliability. • Maintained and augmented software functionality which results in creating different users (based on their role) within same organization by using Multi-tenant cloud based solution.• Worked across various features like Cloud Functions, Cloud Messaging, Cloud Storage, Real time database etc. provided by Firebase (NoSQL) for delivering the mobile application prototype within short span of time resulting in extending the client contract further with company. Accomplishments:• Promoted to Senior role from Junior one within an year.• Led the team to win the coding challenge competition held within the organisation.

Chandigarh Area, India

Manufacturer of Energy-saving solution with customer centric approach• Diagnosed and resolved various issues as documented resulting in reliable and faster delivery of services.• Coordinated and assisted in relocation of workstation relocation request within stipulated time resulting in achieving more client satisfaction.• Updated and recorded databases assets with 80% accuracy in order to prevent loss of significant amount of data.

Chandigarh Area, India

Deals in maintenance of websites and creation of multimedia presentation of other firms• Maintained and sorted discussions related to issues originated on client end using various Microsoft tools leading to find solution of problem 10% quicker than earlier.• Promoted from Client Support representative to the above title over a span of time.• Promoted and pitched the products to targeted audience via e-mail or phone call resulting in gaining business profit over 30%.

Certificate, Data Science

M.Tech, Computer Science, A

GOT 65% MARKS WITH GRADE A in Scholarship

B.Tech, Computer Science, A

Activities and Societies: Appeared for GATE Exam GOT 83% MARKS OVERALL WITH GRADE A in Scholarship

+2, A

GOT 80% MARKS WITH GRADE A

Matric, A

GOT 90% MARKS WITH GRADE A