Shreya Goyal Email & Phone Number

Toronto, Ontario, Canada

• Resolved tickets containing issues created on Youtrack software using SQL queries without escalation or delay and deployed numerous fixes on production related to C# code.
• Successfully took the backup of database after every 15 days from NAS server using KeyPass and running numerous command.
• Created and deployed stored procedures and events in MySQL related to dashboard which makes the manager task of getting statistics quite simpler.

Chandigarh, India

• Multinational Corporation providing IT services, including digital, technology, consulting, and operations services
• Invented and Constructed Code Snippets which had reduced the development time by 20%.
• Guided and aided the team in test cases development by using various nugget packages which had reduced the error significantly.
• Developed and reviewed the code which improved the code by 17% and made it much cleaner than before, resulting in my engagement of multiple projects with same client.

Sahibzada Ajit Singh Nagar, Punjab, India

• Corporation providing IT services, including Website design and API development with numerous business intelligent tools
• Researched and analyzed the system specifications/capabilities and created the tasks for each sprints using Azure Board which resulted in delivering the product prior to stipulated deadline.
• Managed a team of 3 members and assisted them in code development, bugs resolution, documentation, presentation of product to client resulting in augmentation of team productivity.
• Developed procedures in SQL which led to reduction in response time to front-end users by 20%.
• Improved, analysed APIs as well as developed native mobile application which helped in broaden the user volume and scope of the application.Accomplishments:
• Awarded for Significant Contribution in meeting the deadline of project.

Mohali, Punjab, India

• Multinational Corporation providing IT services, including digital, technology, consulting, and operations services
• Collected and documented client requirements which led to faster development of application.
• Developed APIs, website and mobile application which resulted in growing company revenue by 10%.
• Assisted and resolved the bugs developed in the application which led to smoother functioning of the application.

Panchkula

• Corporation providing IT services, including website development, mobile application development and API development
• Developed, tested and debugged websites and mobile applications which led to increase in customer’s engagement and site reliability.
• Maintained and augmented software functionality which results in creating different users (based on their role) within same organization by using Multi-tenant cloud based solution.
• Worked across various features like Cloud Functions, Cloud Messaging, Cloud Storage, Real time database etc. provided by Firebase (NoSQL) for delivering the mobile application prototype within short span of time.
• Promoted to Senior role from Junior one within an year.
• Led the team to win the coding challenge competition held within the organisation.

Chandigarh Area, India

• Manufacturer of Energy-saving solution with customer centric approach
• Diagnosed and resolved various issues as documented resulting in reliable and faster delivery of services.
• Coordinated and assisted in relocation of workstation relocation request within stipulated time resulting in achieving more client satisfaction.
• Updated and recorded databases assets with 80% accuracy in order to prevent loss of significant amount of data.

Chandigarh Area, India

• Deals in maintenance of websites and creation of multimedia presentation of other firms
• Maintained and sorted discussions related to issues originated on client end using various Microsoft tools leading to find solution of problem 10% quicker than earlier.
• Promoted from Client Support representative to the above title over a span of time.
• Promoted and pitched the products to targeted audience via e-mail or phone call resulting in gaining business profit over 30%.

Certificate, Data Science

M.Tech, Computer Science, A

GOT 65% MARKS WITH GRADE A in Scholarship

B.Tech, Computer Science, A

Activities and Societies: Appeared for GATE Exam GOT 83% MARKS OVERALL WITH GRADE A in Scholarship

+2, A

GOT 80% MARKS WITH GRADE A

Matric, A

GOT 90% MARKS WITH GRADE A