Responsible for preparing Month-end report and inventory.Responsible for making policies to achieve highest level of guest satisfaction.Responsible for assigning duty to staffs through duty roaster.Taking training of the staffs who has newly joined.Teaching them about the various service standards of the hotel.Meeting with guests and take valuable feedback and suggestions to maintain healthy guest relation.Handling reservation queries of all the F & B outlet and… Show more Responsible for preparing Month-end report and inventory.Responsible for making policies to achieve highest level of guest satisfaction.Responsible for assigning duty to staffs through duty roaster.Taking training of the staffs who has newly joined.Teaching them about the various service standards of the hotel.Meeting with guests and take valuable feedback and suggestions to maintain healthy guest relation.Handling reservation queries of all the F & B outlet and reserving the table as per requirement.Responsible for making log book entries.Responsible for financial shift closing of every outlet. Show less