• Led cross-functional teams in the planning and executing multimillion-dollar technical projects inlogistics and warehousing.• Developed detailed project plans, schedules, and budgets, ensuring alignment with client requirements.and company objectives.• Analysis of customers' warehouse management requirements, suggesting solutions and conveying it to the technical team for implementation• Worked on managing the implementation of cloud-based WCS (Warehouse Control System) designed by Dematic• Integrated with various WMS (Warehouse Management Systems) like Manhattan, and SAP WMS.• Integrated with cloud-based WMS by Manhattan in the latest project.• Implemented effective risk management strategies, identifying, and mitigating project risks tominimize disruptions. • Managed project scope and changes through formal change control processes, resulting in a 10%reduction in scope creep.• Successfully delivered projects on time and within budget, resulting in client satisfaction and repeatbusiness.• Managed multimillion-dollar technical projects with a combination of strategic planning, effectivecommunication, resource management, and risk mitigation• Delivered many projects with successful implementation within budget and zero punch list items.• Ensure the customer is adequately trained and can run the delivered software solution effectively.• Customer requirements analysis, software design, and Full stack software development of Dematic’sSupply Chain Management tools using Java, C#, XML, JSON, Oracle SQL, and concepts of Web services.• Development of Facility Emulation platform model using Unity Game development platform, C#,knowledge of 3D Virtual Reality and Artificial Intelligence.• Interacting with clients, understanding their requirements and expectations, and transferring knowledge to the team.• Manage external influences to allow the technical side of the team to remain focused on thedeliverablesMentored teammates

 Heading the entire logistics team for a group of 22 companies, based across Africa and other countries including DR Congo, Tanzania, South Africa, Zambia, China, Dubai and India.  Taking care of the entire Export and Import operations for variety of product ranging from Cobalt Concentrates (volumes of 3000 – 4000 MT per month) for export to heavy equipment’s as heavy as 90 MT for import.  Handling air shipment for critical equipment as heavy as 7 MT, negotiation and cost saving of upto 50,000$ per shipment.  Process Improvement resulting in proper tracking from all the location and cost reduction. Reduced import cycle from India from 60 days to 45 days. Reduced the Cycle time of shipments from Dar-es-Salem to Lubumbashi from 20 days to 18 day. Thus reducing the cost of approx. 700$ for each container.  Initiated tracking system which helped analysis of the various stages and reduced the redundant time by 10%

Manage all Middle Mile Operations Spearheaded end-to-end operations from receiving the package from Fulfilment Centre to delivery to the last mile station for the entire West Middle Mile Reverse Leg Operational Performance with a team of 3 managers  Reduced transportation loss and detentions in the entire Reverse Leg of West by INR 50 Lakhs in last 5 months  Led a team of 7 managers who manage reverse logistics at Maharashtra, Gujrat, MP and Chhattisgarh  Improved customer service levels across key accounts by reducing out of stocks, days of stock and meeting customer-specified delivery requirements; ensured faster processing of refunds  Optimized the vehicle utilization and increase the speed of operations; consolidated the use of vehicles from 3 to 1 for all FC - reduced cost worth 50 Lakhs per months  Ensured availability of extra vehicle as per the requirement in the peak period for the smooth execution of increased volumes to be sent using the transportation throughout the network, to ensure best customer experience with least expenses  Decreased en-route pilferage and proper vehicle tracking using GPS  Enhanced Delivered in Full-on-Time (DIFOT) results for both internal and external customers from 98.10% to 99.90%  Generated additional revenue worth INR 20 Lakhs (amount) through outside processing to meet surge in demand  Managed daily shipments to customer as per company’s quality standards and maintained accuracy and integrity of all logistics information which led to an increase in customer satisfaction levels by 99.90%  Participated in the establishment of Standard Operating Procedure (SOP) for the logistics functions within the department which brought down incidents of error by 2.2%  Worked on process improvement projects such as setting up new requirements for logistics software needed for daily operational use which brought down manual work by 40%

Head of Business Unit Played a key role in decreasing loss in revenue due to shoplifting and breakage of goods from 2% to 0.75% by ensuring strict adherence to standard operating procedures  Successfully achieved 15% increase in revenue in FY 2014-15 by shifting target market from low income group to high income group  Offered training to the entire sales force of 50, including 20 new hires on job roles, increasing sales per customer, customer handling, and positive customer interaction

Senior Operations Manager (Cash and Valuable Services) - Delhi/NCR Ensured effective coordination, route planning and operations of a fleet of 150 vehicles in cash logistics services  Contributed towards reduction in monthly expenses by INR 10 lakhs by implementing latest route optimization techniques  Offered training to logistics delivery team, cash pick up executives and security gunmen on security measures, cash management and emergency procedures  Attended on-site training for head cashier and store/ bank manager at 600+ locations on cash handling and security procedures to ensure smooth service  Spearheaded all activities like sales, administration, security and safety, recruitment and training of 500+ team members across Delhi and NCR  Cultivated relationship with banks like Citi Bank, HDFC Bank, ICICI Bank, Punjab National Bank, SBI and Canara Bank by personal visits resulting in more business

 Imparted in-house training for technical staff, achieving greater efficiency at minimum cost  Successfully recruited and trained the first sales team, designed training modules on sales as well as product technical details, created assessment parameters for trainees  Devised the job descriptions, addressing employee grievances, and outlining career growth path which reduced monthly attrition level from 10% to 2%

POSITIONS OF RESPONSIBILITY Position Duration ResponsibilityIn-charge Training (IT) 2006-2009 IT Training, Training Design and Development, Performance Appraisal of instructors.Staff Officer Admin (QM) 2004-2006 Inventory Management of Logistics for 550 PersonnelCompany Commander 2004-2006 Man & Material Management, Training, Wage AdministrationKEY ACHIEVEMENTS As an Captain in the Indian Army for 6 years, was Provisioning Officer and In charge Human Resources, handling human resources development of 150 men under command, including management of their security, operations, training & development, administration, career planning, appraisals, handling of grievances, counseling and pay disbursement. Responsible for Training of higher ranking Indian Army Officers and In Charge of IT labs (6 No) consisting of 40 instructors and more than 2000 candidates. As Principal Staff Officer (Logistics), responsible for Inventory Management and Supply Chain Management of fuel(IOC Petrol pump), foodstuff, clothing, arms, ammunition and buildings for a strength of 550-600 personnel Procured Software and Hardware for Army which involved tendering, requirement analysis, testing and installation. Analyzed system requirements, prepared work plans, conducted design reviews, performed validation testing, drafted documentation and installed software systems. Team leader of a 5 member team for development of application in VB and MS Project. Administered LAN with 500 client terminals spread over an area of 3 Sq km. Development, Maintenance and Update of Finance Package over LAN for ASC Centre and College. Handling and Managing Grievances of Wives of Army Personnel.