I'm a seasoned IT security professional with a proven track record in managing large customer bases, leading teams of skilled engineers, and overseeing the successful execution of complex projects. My expertise extends to helpdesk management, Presales, escalation handling, and meticulous documentation. I'm passionate about delivering exceptional results and building strong, long-lasting relationships with clients. Let's connect and explore how I can contribute to your organization's success.Specialties: -JNCIA -ER (Juniper Network Certified Internet Associate)CCNA ( Cisco Certified Network Associate )NSE-4 ( FortiGate Network Security Professional - Fortinet )NSE 7 ( Network Security Architect-Fortinet )CCSA R81( Check Point Certified Security Administrator CCSA )CCSE R81 ( Check Point Certified Security Expert CCSE )