Shrihari K Email and Phone Number

Retail Branch BankingAsset ManagementHnw clients maintenanceLife insuranceTeam HandlingKYC NRI base maintenance

• Managing the team of 12 members & a process of 65 countries ( as SME)• Assisting Auditor on Audit and providing the Information on required data• Sharing Metrics / ESM (Extending Staff Meeting) with the Managers.• Time Study on requirement.• Monitoring the individual performance, providing constant feedback.• preparation of monthly & weekly reports• Maintain complete details of team like performance tracker, leave tracker etc.,• Planning for continuous improvement in the process & Handling escalations etc.,• Production planning on daily basis.• Handling daily / monthly client calls• Ensuring confidential and friendly working environment.• Reporting all updates to supervisor & Team Lead about the team.• Training to new joiners and provide process updates to the team. • Achieving high process efficiency and accuracy