ISECURION provides services like RBI information security audit, IRDA ISNP Audit or IRDA Insurance Self-Network Platform Audit, GDPR compliance, VAPT, SAR - Data localisation, SOC2 a comprehensive solution for businesses to safeguard infrastructure and data against various threats, such as data breaches, phishing, ransomware, and even act of nature that threatens business infrastructure and data by monitoring networks, servers, workstations, and endpoint data to detect threats using advanced user entity and behavioural analytics (UEBA) and respond to incidents with automated tools and technology equipped with AI and ML.Also, ISECURION SOC as a service (SOCaaS) provides organization with specialized security expertise, cost- effectiveness, scalability and continuous protection to organizational data.

• Sourcing and contracting with exam centers across Middel East& Africa region to expand business reach in assessment space.• Managing day to day operations/ BAU for all the 3rd Party Examcenters in EMEA & LATAMC region• Overseeing on-demand and event-based exam assessmentsplanning and scheduling• To overlook Remote Proctoring (RP/LRP) Services andadvised on improvements.• Part of RP process improvement team who differentiatesbetween AI-based irrelevant observations with humanintelligence.• Managing relationships with partners for mutual benefit andrisk mitigation.• Managing operations for 350+ exam centers ensuringsuccessful exam delivery• To conduct physical audits for exam integrity and quality• Prepared and published complex weekly, monthly, quarterly,and annual MIS reports.• Ensured flawless exam center onboarding and executionprocesses using Salesforce and other tools.• Identified operational challenges and facilitated solutions aspart of BAU activities.• Monitored Remote Proctoring Services (RP/LRP) and advisedon improvements.Review and ensure adherence to all Standard OperatingProcedures (SOPs).• Measured and monitored Service Level Agreements (SLAs) forexam center performance.• Handled client escalations and concerns, resolving them withoptimal solutions within TAT.• Cultivated professional and courteous communication with allinternal and external stakeholders.• Managed payments to testing partners and addressed financerelated queries, escalations, and complaints

 Client engagement for Projects and delivery of Scope. Lab and team management  Operational Audits, RCA, Problem Management, Quality Analysis & assurance Process Improvement, Cross function coordination, SLA Management Brand building, promotional program strategies, Business Development SOP and Critical Organizational policies documentation and enhancement expert End to end project management, PMC/Vendor management  VA/OT SCADA Risk assessment  PLC, SCADA & DCS Programming Commissioning (FAT and SAT) Penetration testing and vulnerability research on SCADA/PLC/RTU/IIOT gateways etc. Research on various products – Health Devices, Medical devices and Home appliances, Vehicle products like Telematics, OBD based fleet management systems, ICS etc Penetration testing of Medical devices, Vehicle network body, all RF-based devices, Telco controlled devices, Industrial devices etc.

1. Project planning and delegation of global projects 2. Vendor and Freelancer Management 3. Customer Acquisition project through expansion, cross sailing, retention & new customers 4. Process enhancement and SLA Management 5. RCA, Problem Management and Quality Analysis 6. Manage receivable coverage. Additional responsibility for account queries 7. Cross function coordination for smooth flow of projects and timely deliveries 8. Implementing promotional programs for brand building & market development 9. Identification & appointment of Distributors, dealers & end-users & monitoring their performances10. Timely review of operations and refining SOP’s to minimize the delay and expedite the process

1. Managing Infra projects which leads to the growth of an organization 2. Business Development 3. Vendor Management 4. Giving business presentations to the client and follow up for the smooth transaction of business 5. Continuous follow up with clients and maintaining a good healthy professional relationship with clients 6. Team Management 7. General Administration8. Acquiring new office space (On Lease / Buy and Sale) across PAN India

Reliance Tech Services - a global systems integrator and consulting firm – is committed to delivering services like System Integration, Application Development & Maintenance as well as IT Consultancy to tap into the challenging Infrastructure Management space.We as part of the IT team at Reliance Communications has been instrumental in design, development, implementation, operations and maintenance to support OSS and BSS requirements of Reliance Communications and its subsidiaries.KRA’s:-1. Publishing monthly and quarterly reports for a company to TOP management with parameters like Key highlights, SLA’s, revenue projections, cost and budget statistics, HR targets and attrition report, project statistics and KPI representations, a roadmap of ongoing high impact projects with a milestone, etc2. Monitoring ICS/SCADA system activity and create reports on the basis of monitoring results3. Monitoring and keeping track of all ongoing consumer as well as enterprise projects as per Clients SLA’s, communicating across all functions4. Basic level of ICS malware analysis 5. Manage and report contact centre and Administrators key performance indicators6. Manage front-line professional’s performance based on service level agreements7. IIOT/IoT Implementation and Hacking documentation for Group CIO8. Handling Third-party vendor resource desk management9. Monitoring ICS actors on DEEP WEB forums and social sites10. Attribution of ICS threat actorsSkills developed:Presentation, Networking, People Management, Time management, Stress management, Problem-solving, Decision making, Brand development, Website UI and advancing and advertising, Strategic Consulting, including project plan & strategy.

Prometric is a trusted test development and delivery provider to more than 400 organizations worldwide. On their behalf, Prometric securely delivers an average of 10 million exams per year to people who are seeking to improve their lives. Whether by starting a new career, further developing their skills to improve on an existing one, adding to their qualifications for a promotion, taking school entrance exams or simply for professional development, people taking tests want a reliable, convenient and hassle-free experience.KRA’s:-1. Test center setup and audits in various locations2. Handling floor operations3. Actively participate in Prometric quality assurance, audit programs and other company exercises and initiatives as a flexible team player4. Manage the inventory of test center material5. Establishing the initial business contacts Identity, Manage and Negotiate Facility and Technicality with Vendors 6. Recruitment of vendors and follow up with vendor payments7. To follow a Standard Operating Procedures manual effectively that includes best practices for the test handling, documentation and candidates service skills to ensure successful and hassle-free assessments

Worked for PROMETRIC TESTING PVT. LTD. Senior Executive-Channel OperationsWest Region INDIAKey Responsibilities: Establishing the initial business contacts Identify, Manage and Negotiate Facility and Technical Vendors Manage the inventory of test centre material Resolve site related issues and report them to appropriate team Act as site supervisor to administer tests when required Actively participate in Prometric quality assurance, audit programs and other company exercises and initiatives as a flexible team player Maintain a working knowledge of policies, practices and procedures and give training to manpower whenever required.

KRA's:-1. Establishing the initial business contacts Identify, Manage and Negotiate Facility and Technicality with Vendors2. Giving business presentations and proposals for prospects3. Being a key member during a negotiation and make sure to get the best deal for the company while keeping client delightful4. Maintain a good professional relationship with clients and get references/leads5. Test Center hiring and making them exam ready6. End to end planning and execution for successful conduction of all assessments