#Analyzing client's existing systems, finding gaps, and preparing the scope of work#Working closely with all the stakeholders, arranging workshops for requirement gathering, presenting documents and mockups, collecting client feedback#Writing user stories, preparing flowcharts, and mock-ups, managing tasks in JIRA, conducting kick-off meetings#Co-ordinating with the clients, development team, QA, designing, and project management team and ensuring that all are on the same page, reporting to the management.#Conducting training sessions for new employees, users and

#Studying a client's existing system built on old technology to migrate the same into new technologies. #Attending onsite client meetings for requirement gathering# Analyzing client’s requirement to prepare Flowcharts, Wireframes, Estimations, and Business Requirement Documents/Scope of Work#Taking client calls with project managers for Project Elicitation by understanding the Client's Business and Existing System#Presentation of documents to the client and Project Managers#Documentation: BRD, SOW, wireframes, query document, estimation sheet, product specification, videos, and other supporting documents

# Understanding client’s requirements and indentifying if any customization.# Analyzing client’s requirement to prepare flowchart, wireframe, estimations and business requirement documents.# Taking calls directly with the client and group calls with client and Sales team for requirements gathering and clarifications.# Providing demos, mock ups and doing other presales activities to finalize new projects.# Conducting project kick off meeting with Development and Sales team. # Presentation of documents to clients, project managers, sales and development team.# Performing final round of testing for project UAT.# Documentation: BRD, SOW, wireframes, estimation sheet, product specification, videos and other documents.Achievements- Promoted as Business Analyst from Support and delivery within 2 year.- Represented Company’s products/services at DRUPA- 2016, Germany.- Acted as single point of contacts for project managers and clients at many occasion.- Handled trainings and learning programs for new joiners.

Responsbile for After Sales services, Below are the few :# Conducting after sales online demos/training to international clients.# Website Management specially built on Magento , PHP and .Net# Working individually to resolve client’s issue and if necessary forwarding them to technical team.# Custom (Unique) Requirement understanding to provide estimation’s to the client.# Co-ordination between client and Sales team/Technical team# Documents and Video preparation.# Website Management ( Demo Websites of products )# Competitor research and Lead generation.

- Responsible to handle all the issues and after sales requirement of our clients. Co-ordinate with the Sales and the Technical team.- Responsible to schedule and conduct product demos and training to the client/internal trainings.- Lead generation, Marketing Campaign and Client Co-ordination.