Helping small trucking companies get paid faster

• Analyzed data from various internal sources; identified inefficiencies• Assembled & summarized data reports for senior management in Finance, Operations and Production• Automated reports through Crystal Report, SAP, PowerBI; e.g. reports for employee productivity, job profitability, variance against plan, departmental scorecards• Designed and implemented a Standard Work system that reduced rework cost• Assisted with special projects such as completing workflow analysis and automating manual work (partnering with technology team)• Successfully managed a department, drastically improving on-time delivery rates.

• Grew revenue by 18% annually; results driven by working with the leadership team to grow the customer base, implement rigor around consistent service delivery and improve employee engagement• Reduced expenses by redesigning current practices; giving incentives to employees to encourage them to adopt best practices that ultimately reduced major cost drivers for transportation (fuel and maintenance)• Instituted daily huddles to quickly reflect on previous day's performance and highlight the current day's priorities• Implemented daily status reports, weekly reviews with team leads and monthly financial reviews• Acted as a primary point of contact for problem resolution with vendors, customers and border authorities• Implemented tracking systems that improved visibility and accuracy of shipment status for both internal staff and external customers