Shriram Bhat Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru Area, India

• Managed an integration team (built from scratch) for a B2B suite of products - ClearTax GST, E-Waybill, E-Invoicing, MaxITC, TDS.
• Managed integration projects for GST products with ERPs like SAP ECC/S4Hana, Microsoft Dynamics 365, AX/NAV, Tally Prime/ERP9, etc with custom connectors via Restful APIs for -o Automation of document synchronisation.
• Led integrations function in the Zero to One journey in the GCC Market from pre-sales to delivery.
• Managed the development of Tally Add-on - an extension for Tally ERP9 and Tally Prime that helps onboard customers in a record time of 30 mins.

Bengaluru, Karnataka, India

• Architected and managed the development of FTP Magnet - a multi-tenant multi-product middleware that helps onboard customers in a record time of 1 day.
• Created “ClearTax for Developers”, one-stop consolidated documentation for all APIs exposed to customers and integration approaches, and designs.
• Created Project Tracker with cost-effective tools like Airtable, and Jira to manage 1500+ API Integration Projects with a detailed log of actions, interactions, and contacts for better visibility and reporting.
• Prepared RFQs and screening vendors for system integration.
• Streamlined integration with process-reengineering and enabling peers from sales and account management functions via webinars, readiness checklists and playbooks.
• Created pricing models to assist finance teams with new offerings on consultation fees, development fees, maintenance charges, etc.

Bengaluru, Karnataka, India

• Migrated ticketing system from Zendesk to Salesforce Service Cloud.
• Created a support cockpit with 50+ retools for the Support Engineers teams.
• Streamlined process and workflow for L2 support on ticketing system; integrated with Slack to check possible delays in TATs.
• Implemented Round Robin system in L2 with custom backup and ticket assignment service with Python + MongoDB to ensure equal distribution of workload, increased responsibility and accountability among team members and.
• Created a custom dashboard/monitor for blocked tickets breaching SLA across teams which displayed the time spent by each team per ticket for better accountability.
• Automation of monotonous service requests to remove manual inefficiencies in the system.

Mangalore Area, India

• Accounting and taxation support services to small and medium enterprises.
• Implementation of insightful reporting system with metrics and dimensions.
• Preparation of chart of accounts to setting up of accounting software.
• Management of day-to-day tasks like raising invoices, parking and updating vendor bills, applying receipts to invoices, reconciling bank and credit card transactions.
• Maintaining accounts receivable and accounts payable.
• Updating inventory and fixed asset registers.

• Designing, development and delivery of world class websites in W3C standards, mobile-friendly responsive websites, e-commerce sites and web applications with HTML5, CSS3, Ajax, XML, PHP and MySQL.
• Development of interactive e-books with custom voice over narration and text highlighting in EPUB3.
• Conceptualising and designing brilliant vector logo, creating brand identity, presentations, mailers and deliverable.
• Requirement analysis and consultation, project management
• Preparation of software requirement specification, use cases, entity relationship diagrams, data flow and documentation.
• Customer relationship management.

Bengaluru Area, India

• Development of IconicBot - India's first multilingual AI-powered chatbot for celebrity fan management.
• Working on multiple micro products and services on diverse tech stack including Node.js, Python, PHP, MySQL and MongoDB.
• Developing AI enabled chatbots for celebrities in the film industry to help them connect and engage with their fans.
• Creating interactive movie bots on Facebook Messenger for the promotion of movies in a fun and powerful way.
• Integrating social media connectors for Facebook, Twitter, WhatsApp.
• Managing continuous deployment on AWS with version control.

Mangalore Area, India

• Central statutory audit of nationalised bank at head office, zonal and branch levels.
• Internal audit of Special Economic Zone (SEZ) and companies in petrochemicals, oil and gas industry.
• Concurrent audits, stock audits, and tax audits of various entities.
• Bookkeeping and multi-currency accounting services, periodical reconciliation of bank statements, vendors account for multinational clients.
• Payroll computation, processing, reimbursements and payments of expenses to personnel.
• Calculation of withholding tax, service tax and filing of necessary statutory compliance forms.

Ipce, Accounting And Finance

Financial Accounting, Cost and Management Accounting, Advanced Auditing, Corporate Law, Direct and Indirect Tax, Information Technology.

Bachelor Of Commerce (B.Com.), Financial Management, Income Tax, Financial Accounting, Cost And Management Accounting, Business Law, Distinction

Activities and Societies: Digitizatized college library housing around 35000 books in 1 month leading a motivated team of 20 students..