Shrouk Mohammed

Shrouk Mohammed Email and Phone Number

CX Specialist, Former Social Media Moderator| Khaligi Slang , Former Sales, Marketing Planner ,Training skills |Former HV Segment CCR @ Efreshli
cairo, al qahirah, egypt
Shrouk Mohammed's Location
Cairo, Cairo, Egypt, Egypt
Shrouk Mohammed's Contact Details

Shrouk Mohammed work email

Shrouk Mohammed personal email

n/a
About Shrouk Mohammed

customer service, Providing customers with the organisation's service and product information.

Shrouk Mohammed's Current Company Details
Efreshli

Efreshli

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CX Specialist, Former Social Media Moderator| Khaligi Slang , Former Sales, Marketing Planner ,Training skills |Former HV Segment CCR
cairo, al qahirah, egypt
Website:
efreshli.com
Employees:
4
Shrouk Mohammed Work Experience Details
  • Efreshli
    Customer Experience Specialist
    Efreshli Sep 2024 - Present
    Cairo, Egypt
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  • Keden International
    Social Media Moderator
    Keden International Nov 2023 - Sep 2024
    Cairo, Egypt
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  • Green Life Clinic
    Sale And Marketing Planner
    Green Life Clinic Aug 2023 - Oct 2023
    Cairo, Egypt
    Scheduled appointments with , doctors and other medical professionals to promote new products and deliver presentations.Used excellent negotiation and persuasion techniques to obtain best prices for medical products.Negotiated customer pricing within agreed guidelines to achieve margin targets.Designed sales strategies to increase profits, making reviews and amendments for underperforming areas.Managed content across all platforms, including email and social media.Developed and implemented holistic campaign strategies to gain leads.
  • Etisalat Egypt
    Hv Segment Ccr
    Etisalat Egypt Jan 2022 - Sep 2023
    6Th Of October, Al Jizah, Egypt
    Handle all inbound calls such as (Complains, Requests &Inquires) for all segments of consumer customers in ( Core Queue, Medium high Queue, and High value Queue )Support all consumer segments when required ( MiD High , High value & Diamond)Follow up with Customers when requiredProviding customers with the organisation's service and product informationHandling tasks ( Quality, Rejection and WFM tasks)New comer support task
    View

Shrouk Mohammed Education Details

Frequently Asked Questions about Shrouk Mohammed

What company does Shrouk Mohammed work for?

Shrouk Mohammed works for Efreshli

What is Shrouk Mohammed's role at the current company?

Shrouk Mohammed's current role is CX Specialist, Former Social Media Moderator| Khaligi Slang , Former Sales, Marketing Planner ,Training skills |Former HV Segment CCR.

What is Shrouk Mohammed's email address?

Shrouk Mohammed's email address is sh****@****hli.com

What schools did Shrouk Mohammed attend?

Shrouk Mohammed attended Ain Shams University.

Who are Shrouk Mohammed's colleagues?

Shrouk Mohammed's colleagues are Monica Mamdouh, Heba El-Harrass, Ahmed Swar, Marwa Bayoumi, Jilan Ziad, Reem Hatem, Hayam Zarif.

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