Shruthi G Email & Phone Number

Ontario, Canada

 Administrated and monitored overall Setup, Configuration, and Maintenance of Salesforce.com Platform for various divisions. Collaborated with team members to explain requirements and make sure the architecture for Sales cloud as well as marketing cloud is correct. Develop user stories and to-be process flows to support the design and development of Salesforce solutions. Worked on Use Cases and collaborated with Support/Technical staff, Applications Development, and the Data… Show more  Administrated and monitored overall Setup, Configuration, and Maintenance of Salesforce.com Platform for various divisions. Collaborated with team members to explain requirements and make sure the architecture for Sales cloud as well as marketing cloud is correct. Develop user stories and to-be process flows to support the design and development of Salesforce solutions. Worked on Use Cases and collaborated with Support/Technical staff, Applications Development, and the Data Owners/Subject Matter Experts during various phases of Project Lifecycle. Identified, managed Project dependencies, Critical path also worked on Requirement Traceability Matrix. Did the UAT Testing for the Agile Iterations and updated the Project Tasks in the Project Charter. Show less

India

 Researched current trends in the online banking applications and online applications used by competitors, listed out the functionalities commonly used in the industry. Simulated the tasks performed by the customers online on the application (AS IS analysis) and suggested the improvements in the business processes. Evaluated third party products - Fiserv and DocuSign and shared analysis with stakeholders. Elicited requirements for the new application through interviews… Show more  Researched current trends in the online banking applications and online applications used by competitors, listed out the functionalities commonly used in the industry. Simulated the tasks performed by the customers online on the application (AS IS analysis) and suggested the improvements in the business processes. Evaluated third party products - Fiserv and DocuSign and shared analysis with stakeholders. Elicited requirements for the new application through interviews, observation and prototypes Documented requirements into User Stories and created the product backlog. Contributed to prioritization of the product backlog along with the Scrum team. Collaborated to create detailed Sprint / Iteration plans for the project in the Agile Methodology Participated in Daily Standup meetings and iteration review meetings. Assisted Project Manager in executing the transition plan and managing any deviations. Created source to target data mapping and documented metadata in excel. Show less

Hyderabad, Telangana, India

 This project is based on the Medical Tourism Revenue Cycle Management Solutions for Allied Health Insurance of Maldives and Globality project of the German based Health Insurance company. Worked with business stakeholders to understand business needs and translated into functional and operational requirements. Identified application problems and recommended solutions and strategies to resolve the issues. Reviewed and evaluated financial monthly closing procedures and… Show more  This project is based on the Medical Tourism Revenue Cycle Management Solutions for Allied Health Insurance of Maldives and Globality project of the German based Health Insurance company. Worked with business stakeholders to understand business needs and translated into functional and operational requirements. Identified application problems and recommended solutions and strategies to resolve the issues. Reviewed and evaluated financial monthly closing procedures and re-engineered the processes resulting in significantly improving the performance by 20%. Streamlined monthly reconciliation procedures of the data feeds between financial systems and signed-off monthly interface journals to ensure the accuracy and quality of critical financial data for internal control purposes. This project was implemented using water fall methodology. Show less