Shruthi M C Email & Phone Number

Hyderabad, Telangana, India

• Providing guidance and support to HR teams, encouraging high performance culture and ensuring operational efficiency by having regular discussion with BU Leads. • Ensuring HRMS data Updation and implementation of all HR related policies to ensure it is being followed without any deviations.• Collaborating with senior management to ensure HR strategies align with business goals.• Developing and implementing HR strategies aligned with the overall business plan and strategic direction of the organization.• Providing guidance and input on business unit restructuring, workforce planning and succession planning.• Managing and resolving complex employee relations issues. Conduct thorough investigations to provide resolutions with effective documentation.• Supporting Talent acquisition activities for campus recruitment.• Conducting various programs to create awareness about employee benefits existing in the organization and reiterating policies and procedures to avoid deviations.• Coordinating with external vendor partner to conduct different engagement activities along with corporate support team.• Conducting BU wise Townhalls, employee engagement activities and reward & recognition programs to align employees with organization values.• Preparing and publishing Vertical level and BU/account level dashboards, attrition analysis and monthly variance report.• Conducting exit interviews to analyze the reason of employee turnover and improvise employee retention plan.

Hyderabad, Telangana, India

• Assimilating New Hires to the system by conducting inductions, regular connects during different phases of initial journey like training, OJT, BAU.• Partnering with Business Account leaders to ensure that there is a balance between business needs and employee support. • Skip Level Meetings and initiated employee one on one meetings based on EWS.• Conduct effective investigation for grievances & employee concerns backed by data and provide resolutions with effective documentation.• Ensure issues affecting employee morale is addressed and positive work environment is maintained.• Effectively administer the performance management process, including facilitating line manager excellence in managing low performers, recognizing high performers.• Retained High Potential Employees by closely monitoring EWS data, resignation data on and address possible concerns.• Initiate progressive actions for bottom quartile performers.• Supporting effective onboarding and offboarding processes for a positive employee experience.• Managed multiple business accounts simultaneously.

Hyderabad, Telangana, India

• Accountable for achieving the KPI like Production, Quality, People Development Management, Client Communication, employee engagement etc., for assigned team of 20 FTEs.• Effective shift rostering, optimal utilization of resource and shift balancing.• Conduct team huddles effectively on updates, performance parameters etc., as per the timelines that suits the process.• To conduct regular performance review, feedback sessions & improvement activities together with necessary documentation.• Measuring the effectiveness of internal training conducted for the team.• Communicate effectively with the clients to ensure smooth running of process.• Performing 2% quality review for fellow associates

Bengaluru Area, India

• Inventory Management, Daily Huddles, Client Calls and Absence management.• Training and OJT to new hires • Providing coaching and counseling to fellow associates• Highlighting disciplinary or compliance issues to the concerned team.• Performance management, consistent performance reviews with team and 1-o-1 discussions.• Managing Ad Hoc activities like supporting PEX with EWS data,

Bangalore Urban, Karnataka, India

• Training Need Analysis, Upskilling, Coordinating with Operations to conduct refresher and process update trainings. • Creating process related documents such as Operating Manuals, Process Update/Change document • Preparing training calendar, training new hire batches and manage until business handover, refresher training, process update training, etc. • Successfully implement training process, including need analysis → material preparation → conduct training → assessment. • Collating and Maintaining Details of all training activities periodically to publish training reports. • Creating process related documents such as Operating Manuals, Process Update/Change document • Supported Operations in process transition to Mumbai as part of BCP.• Coordinating with Quality Assurance team and understand the scope for process improvement

Bengaluru, Karnataka, India

• Upskilling and implementation. • Preparing the FIR reports • Sending completed reports to the QA team • Maintaining the Quality of assigned work.

Corporate Postgraduate Diploma In Business Administration, Human Resources Operations, A

Bbm, Accounting And Finance, Distinction

Education record