• Manages daily operational aspects of all technical processes and helps with issue resolution by involving in Manual Testing of app and Web testing.• Writing proposals for potential clients and remain involved until completion.• Managed all technical operations for telecom services. Completed the technical scheduling of service executive in Pan India and trained all technicians on communication equipments.• Managed the customer service department to ensure high-quality customer… Show more • Manages daily operational aspects of all technical processes and helps with issue resolution by involving in Manual Testing of app and Web testing.• Writing proposals for potential clients and remain involved until completion.• Managed all technical operations for telecom services. Completed the technical scheduling of service executive in Pan India and trained all technicians on communication equipments.• Managed the customer service department to ensure high-quality customer satisfaction.• Manages daily operational aspects of all technical processes and helps with issue resolution.• Ensured job reports were completed properly and on-time. Reported directly to the owner of the company, and supervised 20 service executives.• Worked on ZOHO (CRM, Sales IQ and Desk), JIRA, Postman, Manual testing, Power BI to extract the data from database.• Participating in the sales process by identifying business development potential. Writing up reports on business operations for the executive staff. Attending regular progress meetings with Senior Managers and Directors. Show less

Analyzing Campaign Requirements and Configuring the Google analytics tool’s reports deeper to discover the effectiveness of different efforts within one type of campaign.Developing customized dashboards for online campaigns which helps the marketers to analyze the particular key performance indicators that can help to evaluate the success of a particular campaignEngaging the target audience with innovative, attractive and creative advertising and going with out of the box ideas… Show more Analyzing Campaign Requirements and Configuring the Google analytics tool’s reports deeper to discover the effectiveness of different efforts within one type of campaign.Developing customized dashboards for online campaigns which helps the marketers to analyze the particular key performance indicators that can help to evaluate the success of a particular campaignEngaging the target audience with innovative, attractive and creative advertising and going with out of the box ideas to promote business.Building campaign strategy that focuses on achieving marketing objectives and expectations and keep on targeting potential audience.Executes program related to events such as Conferences, workshops, symposium, national and international Scientific Events meetings with Speakers and delegates around the world.Designing scientific sessions for the conferences. Inviting professors, Assistants, Associate from Universities and Directors, Managers and Executive from reputed companies throughout the world.Report on status of conference to Program Manager and Team Leads regularly and tailor each report to the receiver’s needs. Create Management Information Reports including conference feedback for further conference development. Show less

Analyzed benefit requests and secure all necessary data to ensure appropriate implementation Based on applied logic of RxCLAIM. Worked with Pharmacy Network Management to implement pharmacy rate changes and network Additions in the pharmacy claim adjudication system. researched and responded to all claims processing inquiries from Client Management, Clinical And other internal departments.