M S Shruthi Email & Phone Number

👋 Hi, I’m a Senior System Analyst with 13+ years of experience in the IT industry. My expertise spans Data Analytics, Analytics Operation, Project Management, IT Service Management. Let me give you a glimpse of my journey:🛠️ IT Operations :I automate monitoring tasks using shell scripting and Python, ensuring system reliability and proactive troubleshooting.🌐 Project Management and Incident Resolution:Led the Trading Transaction Cost Analysis Operation project, ensuring business continuity.Coordinated issue resolution and production deployments while adhering to SLAs.Provided support for market data feeds, database maintenance, and escalated support tickets.🤝 Stakeholder Management and ITIL Practices:I maintain strong liaisons with stakeholders, fostering collaboration and alignment.Following ITIL practices, I ensure operational governance and service excellence.Release Management: Experienced in implementing release processes, managing deployment pipelines, and coordinating cross-functional teams to streamline the release cycle. Skilled in version control systems and continuous integration/continuous deployment (CI/CD) pipelines to facilitate efficient and reliable software releases. 🎓 Education:BE in EEE .Connect with me to get detailed exposure in Analytics Operation, Application support, system optimization, automation, and strategic IT management within the analytics technology sector. Seeking a challenging role in Production Support Analyst, Application Support where I can apply my extensive experience in managing technical operations , leveraging advanced skills in Python, SQL to contribute effectively toward organizational success and innovation in IT & data analytics.