Shruthi Rai Email & Phone Number

Working closely with stakeholders to ensure that timely sessions and training are created and assigned to specified regions on a global platform.- Continuous coordination with regard to booking venues, trainers, creating schedules, etc as per the scheduled calendar year.- A thorough knowledge of HR tools such as LMS.- Adherence to the specified process.

Bengaluru Area, India

• Accountable for administering all aspects of the claims process; including replacements, returns, shortages, overages, shipment tracking, duplication, credits, as well as expediting resolution of debits/credits..
• Served as a liaison between the multiple warehouses, freight companies, field offices and the customers.
• Performing all the requested functions once the sale has been made. This includes replacements, returns, shortages, overages, shipment tracking, duplication, credits etc.
• Addressing a complex variety of claims inquiries with regards to credits, debits, orders, delivery schedules, pricing, shipments, etc.
• Interfacing with internal and external customers supporting the NAM region.
• Understanding what is required and suggesting the best course of action, or in extreme cases, alternative course of action.