Operations Manager
Current
Jul 2024 - Present
AeroLeads people directory · profile
Shruti Agarwal Email & Phone Number
Operations Manager || Customer Experience
at
instrucko
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Operations Manager || Customer Experience
Location
Kanpur, Uttar Pradesh, India
Company size
Who is Shruti Agarwal? Overview
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Quick answer
Shruti Agarwal is listed as Operations Manager || Customer Experience at instrucko, a with 12 employees, based in Kanpur, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Shruti Agarwal.
Shruti Agarwal previously worked as Operations Manager at Instrucko and Operations Team Lead at Jetlearn. Shruti Agarwal holds Bachelor Of Commerce - Bcom, Accounting And Business/Management from Christ Church P.G. College.
Company email context
Email format at instrucko
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instrucko
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Profile bio
About Shruti Agarwal
Highly skilled Operations Specialist with 4 years of experience. Proven track record of optimizing processes, driving efficiency, and motivating teams.Focused on continuous improvement and client satisfaction. Thrive in dynamic environments and bring a collaborative approach to leadership. Ability to analyze complex challenges, implement data-driven solutions, and foster a positive work culture. Committed to driving success and contributing to the growth of the organization.
Current workplace
Shruti Agarwal's current company
Company context helps verify the profile and gives searchers a useful next step.
Instrucko
7 roles
Shruti Agarwal work experience
A career timeline built from the work history available for this profile.
Operations Team Lead
Led operations team to boost efficiency and productivity.Implemented compliant processes & A/B tested for performance improvement.Managed budgets, KPIs, and incentives for cost-effective team performance.Ensured smooth daily operations (98% on-time class starts) for European students (5-16 yrs).Increased lead conversion rate by 20% through proficient HubSpot CRM management.
Jan 2023 - May 2024
Operations Executive
Daily class operations including monitoring live classes, happening of scheduled classes,handling of tech issues, sending class reminderKeep CRM updatedConnect with the teacher communityEvents related emails and messaging over SMS/WhatsApp
Jun 2022 - Dec 2022
Founder
Pitara House
Apr 2018 - Mar 2023
Executive & Assistant Team Lead
Supported Team Lead in deadlines & daily task efficiency.Delivered professional customer support across phone, email, and live chat.Managed high volume of inquiries (200+ daily).Scheduled 30-35 customer sessions daily, ensuring smooth coordination.
Aug 2021 - May 2022
Intern - Pre Sales
Engagement with potential customers (WhiteHat Jr, Byju’s, otheraffiliates)Resolving issues (if any) which the team is facing with respect to the trialsoftware pitched to the customers.Establishing and maintaining an effective customer/employeerelationship.Building cordial relationships with customers.Handling all customer related issues and enclosure if the same.
May 2021 - Jul 2021
Process Executive
Vogum Fashions Pvt Ltd
Partner Relationship Management: Emphasize your ability to manage external relationships to achieve positive outcomes.Customer Collaboration: Highlight your collaborative approach to understand customer needs and preferences.Brand Consistency: Showcase your focus on maintaining brand integrity during collaborations.Personalized Customer Service: Demonstrate your ability to tailor recommendations and enhance customer experience.
Dec 2019 - Nov 2020
Team & coworkers
Colleagues at instrucko
Other employees you can reach at instrucko.com. View company contacts for 12 employees →
AK
Alka Kiran
Colleague at InstruckoLucknow, Uttar Pradesh, India
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DC
Debjani Chaudhari
Colleague at InstruckoPune, Maharashtra, India
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PK
Priya Kohli
Colleague at InstruckoSouth Delhi, Delhi, India
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NR
Nanditha Raju
Colleague at InstruckoTelangana, India
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SN
Sukriti Nagpal
Colleague at InstruckoDelhi, India
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SV
Saurabh Viswanath
Colleague at InstruckoLucknow, Uttar Pradesh, India
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BB
Beth Brookhouse
Colleague at InstruckoDunwich, England, United Kingdom
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NM
Naman Maheshwari
Colleague at InstruckoJaipur, Rajasthan, India
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LK
Lamia Khwaja
Colleague at InstruckoKanpur Nagar, Uttar Pradesh, India
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AV
Anjali Verma
Colleague at InstruckoFaridabad, Haryana, India
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Alka Kiran
Colleague at InstruckoLucknow, Uttar Pradesh, India
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DC
Debjani Chaudhari
Colleague at InstruckoPune, Maharashtra, India
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PK
Priya Kohli
Colleague at InstruckoSouth Delhi, Delhi, India
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NR
Nanditha Raju
Colleague at InstruckoTelangana, India
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SN
Sukriti Nagpal
Colleague at InstruckoDelhi, India
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SV
Saurabh Viswanath
Colleague at InstruckoLucknow, Uttar Pradesh, India
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BB
Beth Brookhouse
Colleague at InstruckoDunwich, England, United Kingdom
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NM
Naman Maheshwari
Colleague at InstruckoJaipur, Rajasthan, India
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LK
Lamia Khwaja
Colleague at InstruckoKanpur Nagar, Uttar Pradesh, India
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AV
Anjali Verma
Colleague at InstruckoFaridabad, Haryana, India
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2 education records
Shruti Agarwal education
Bachelor Of Commerce - Bcom, Accounting And Business/Management
Christ Church P.G. College
Intermediate, Business/Commerce, General
Kanya Kubja Public School
FAQ
Frequently asked questions about Shruti Agarwal
Quick answers generated from the profile data available on this page.
What company does Shruti Agarwal work for?
Shruti Agarwal works for instrucko.
What is Shruti Agarwal's role at instrucko?
Shruti Agarwal is listed as Operations Manager || Customer Experience at instrucko.
Where is Shruti Agarwal based?
Shruti Agarwal is based in Kanpur, Uttar Pradesh, India while working with instrucko.
What companies has Shruti Agarwal worked for?
Shruti Agarwal has worked for Instrucko, Jetlearn, Pitara House, Whitehat Jr, and Vogum Fashions Pvt Ltd.
Who are Shruti Agarwal's colleagues at instrucko?
Shruti Agarwal's colleagues at instrucko include Alka Kiran, Debjani Chaudhari, Priya Kohli, Nanditha Raju, and Sukriti Nagpal.
How can I contact Shruti Agarwal?
You can use AeroLeads to view verified contact signals for Shruti Agarwal at instrucko, including work email, phone, and LinkedIn data when available.
What schools did Shruti Agarwal attend?
Shruti Agarwal holds Bachelor Of Commerce - Bcom, Accounting And Business/Management from Christ Church P.G. College.
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