Shruti Karulkar Email & Phone Number

As a Banker Customer Experience and Assistant Manager at IDFC FIRST Bank, I am responsible for delivering excellent customer service, managing branch operations, and driving sales performance. I have a Bachelor's degree in Commerce from Mumbai University and a certification in Fundamentals of Human Resource from Alison. With over 5 years of experience in the banking sector, I have developed strong skills in branch audit, retail branch operations, and sales. I have also worked as a Branch Service Partner at YES BANK, where I handled customer queries, transactions, and documentation. I am passionate about enhancing customer satisfaction, improving operational efficiency, and contributing to the growth of the organization. I value teamwork, integrity, and innovation, and I strive to learn and grow in my field of expertise.