Administrative Assistant
I was in charge of maintaining and solidifying the relationships with our clients and distributors, acting as an important liaison, making sure the partnership are in sync and are compatible. The Coordinator is be the main point of contact with the customers for all queries relating to orders. The coordinator is responsible for managing customer orders from receipt to shipping (hardware components and software).As the coordinator of the sales, I oversee parts of the production; follow up on some research and development projects, all the while respecting the customers’ time deadlines. I also act as an intermediary between the engineers, sales representatives and the clients, facilitating the communication and relationships and delegating the project tasks to the appropriate department, ensuring customer satisfaction and company productivity.• Order entry• Following up with client for bids and quotation• Following up on RMA Preparing sales invoices and reports.• Following up on export permits• Producing and providing Excel and Word reports, upon the internal request of our distributors, clients or sales representatives as needed