Entering Hotel Rates in Ripple Software.•Data Management: Generating MIS reports. •Scheduling meetings and coordinate with Hotels. •Handling paper work and emails of Chairman. Elemention health & sports club

Service Operations and Client Servicing•Developed profitable and productive business relationships, coordinating with decision-makers.•Post-sale service operations while ensuring customer satisfaction and business retention.•Managing customer centric operations and ensuring customer satisfaction by achieving delivery and service quality norms.•Providing services like providing detail information of the products and problem solving.•Data Management: Generating MIS reports & Analysis to take corrective actions. Key Achievements •Took initiative of mapping nature of Problem/Complaints and generated database in Excel to segregate complaints and increase operational efficiency. Project was well appreciated.•Best employee - customer satisfaction in the team: Call Audits

Adinistration, Backend Operations and Client Servicing.•Post Sales Operations & Documentation.•Data Management: Preparation of daily collection report, Monthly Collection report project wise.•Co-Ordination with Legal Cell for processing of Housing loan, Tripartite Agreement, Permission to Mortgage, NOC and other legal documentation. •Working in ERP software.