Managing Director, Service Delivery
Current
Sep 2022 - Present
AeroLeads people directory · profile
Shruti Singh Email & Phone Number
Managing Director, Service Delivery
at
Webster Bank
1 work email found
@websterbank.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Managing Director, Service Delivery
Location
United States
Company size
Who is Shruti Singh? Overview
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Quick answer
Shruti Singh is listed as Managing Director, Service Delivery at Webster Bank, a with 3149 employees, based in United States. AeroLeads shows a work email signal at websterbank.com and a matched LinkedIn profile for Shruti Singh.
Shruti Singh previously worked as VP Service Delivery at Webster Bank and AVP Manager Service Operations at Webster Bank. Shruti Singh holds Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering from Chhattisgarh Swami Vivekanand Technical University, Bhilai.
Company email context
Email format at Webster Bank
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ssingh@websterbank.com
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AeroLeads found 1 current-domain work email signal for Shruti Singh. Compare company email patterns before reaching out.
Profile bio
About Shruti Singh
IT Service Delivery Manager with 14 years of well round experience with 10 years in Business facing & PMO role; working with customers and helping them to run outsourced IT services(Production Support) and ensure quality delivery through global teams. Operated across a variety of roles including hands-on IT Production Support, consultancy, customer engagement and project management functions, thereby acquiring a diverse techno-commercial background.Specialized in IT Infrastructure Production based Service, business, technical, and creative expertise in all facets of ITIL Service Operation processes. Experienced in managing transitions to MSPs; large scale application upgrades; Service Delivery management & leading multinational teams in the EU, US and IndiaSpecialties: - Operations Manager on large scale, complex, multi-national Production Support programmes; outsourcing and global delivery model; Agile Methodologies- Scrum & Kanabn.
Listed skills include Incident Management, Service Delivery, Problem Management, Project Management, and 2 others.
Current workplace
Shruti Singh's current company
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Webster Bank
7 roles
Shruti Singh work experience
A career timeline built from the work history available for this profile.
Vp Service Delivery
Oct 2020 - Sep 2022
Avp Manager Service Operations
Feb 2019 - Sep 2020
Manager Service Operations
Feb 2018 - Jan 2019
Senior Technical Specialist
Worked with Sensata technologies as a project in HCL Technologies :Worked as incident/ problem/knowledge Manager and handled all day to day operations in end user computing domain.Was actively working under PMO role and was responsible for all quarterly/monthly and daily operations meeting with Client.Also handled Availability manager role for all critical and production stop issues through out the environment.Handled service desk and monitoring team and led team for transition and helped team to grow .
May 2012 - Jun 2017
System Analyst
MAC protocol implementation using RRC paging.Studied 3GPP TS 36.321, TR 21.905, TR 36.213.Documentation of HLD and LLD.Preparation of Test plans.Effective tracking bugs and reporting to improve system stability, ability to notice do research and report bugs.Studied wireless technologies GSM, GPRS, UMTS, LTE (RRC, RLC, MAC, PDCP).
May 2011 - Mar 2012
Technical Support Analyst
Identified, Documented and reported bugs, Errors, interoperability flaws and other issues within project.Worked on different versions of QTP(9.2, 9.5,10).Well versed in using checkpoints, user defined checkpoints.Detecting bugs and clarifying them based on priority and severity.Error handling in QTP using recovery scenarios
Apr 2010 - Jan 2011
Team & coworkers
Colleagues at Webster Bank
Other employees you can reach at websterbank.com. View company contacts for 3149 employees →
HL
Hector Laspina
Colleague at Webster BankBronx, New York, United States
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KS
Karen Sobol
Colleague at Webster BankMeriden, Connecticut, United States
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TO
Terri O'Sullivan
Colleague at Webster BankSouthington, Connecticut, United States
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NM
Nicole Mamudi, Cpa, Cia
Colleague at Webster BankWolcott, Connecticut, United States
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KK
Kelly Kaercher
Colleague at Webster BankUnited States
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AL
Aisha Liggins
Colleague at Webster BankWaterbury, Connecticut, United States
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RS
Raymond Shaw
Colleague at Webster BankEnfield, Connecticut, United States
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VB
Vrushali B
Colleague at Webster BankProspect Heights, Illinois, United States
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JR
John Rosalia
Colleague at Webster BankJericho, New York, United States
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AC
Arnold Cuyler
Colleague at Webster BankEast Hartford, Connecticut, United States
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Hector Laspina
Colleague at Webster BankBronx, New York, United States
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KS
Karen Sobol
Colleague at Webster BankMeriden, Connecticut, United States
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TO
Terri O'Sullivan
Colleague at Webster BankSouthington, Connecticut, United States
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NM
Nicole Mamudi, Cpa, Cia
Colleague at Webster BankWolcott, Connecticut, United States
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KK
Kelly Kaercher
Colleague at Webster BankUnited States
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AL
Aisha Liggins
Colleague at Webster BankWaterbury, Connecticut, United States
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RS
Raymond Shaw
Colleague at Webster BankEnfield, Connecticut, United States
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VB
Vrushali B
Colleague at Webster BankProspect Heights, Illinois, United States
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JR
John Rosalia
Colleague at Webster BankJericho, New York, United States
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AC
Arnold Cuyler
Colleague at Webster BankEast Hartford, Connecticut, United States
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1 education record
Shruti Singh education
-
Chhattisgarh Swami Vivekanand Technical University, Bhilai
FAQ
Frequently asked questions about Shruti Singh
Quick answers generated from the profile data available on this page.
What company does Shruti Singh work for?
Shruti Singh works for Webster Bank.
What is Shruti Singh's role at Webster Bank?
Shruti Singh is listed as Managing Director, Service Delivery at Webster Bank.
What is Shruti Singh's email address?
AeroLeads has found 1 work email signal at @websterbank.com for Shruti Singh at Webster Bank.
Where is Shruti Singh based?
Shruti Singh is based in United States while working with Webster Bank.
What companies has Shruti Singh worked for?
Shruti Singh has worked for Webster Bank, Hcl Technologies (Infrastructure Services Division), Nex-G Exuberant Solutions Pvt. Ltd., and Satyam Computer Services Ltd.
Who are Shruti Singh's colleagues at Webster Bank?
Shruti Singh's colleagues at Webster Bank include Hector Laspina, Karen Sobol, Terri O'Sullivan, Nicole Mamudi, Cpa, Cia, and Kelly Kaercher.
How can I contact Shruti Singh?
You can use AeroLeads to view verified contact signals for Shruti Singh at Webster Bank, including work email, phone, and LinkedIn data when available.
What schools did Shruti Singh attend?
Shruti Singh holds Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering from Chhattisgarh Swami Vivekanand Technical University, Bhilai.
What skills is Shruti Singh known for?
Shruti Singh is listed with skills including Incident Management, Service Delivery, Problem Management, Project Management, Operations Management, and Agile Methodologies.
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