Shruti Srivastava Email and Phone Number

• Research & identify new business opportunities through effective strategic & tactical management decisions – including new markets, growth areas, trends, customers, partnerships, products & services• Strategy formulation & implementation for increasing service quality• Program management for implementation of portfolio of projects to bring business transformation and change• Formulation of sales strategies for establishing new channels for achieving business diversification and outreach• Conceptualisation and implementation of strategic initiatives to improve frontline sales productivity• Managerial activities entailing rendering technical leadership & guidance to team, planning & scheduling tasks, holding discussions with internal stakeholders for review & analysis, project progress monitoring and delivery as per quality, time & budgetary norms.• Preparing and delivering management presentations, business cases, reports and data insights.• Training of new process/product development wherever applicable• Keep abreast of trends and changes in the competition

• Supporting Pan India Branches to drive business deliverables• Formulating & implementing strategies for increasing quality of support services, ensuring effective & efficient processing within TAT• Managing process dcument• Co-ordinating and Organising Training Program to outspread various functions• Expense Management – Budgeting & control over expense• Involved in Planning of monthly & Annual RnR schemes• Budget allocation and approvals

> Channel Development and Project Management - RRB, Affinity and Agency channels> Business and Structure planning - Manpower planning and month on month business planning for the sales force> Design and launch of Promotion & Incentive plans for the sales force> Planning monthly & annual RnR schemes and business promotion strategies for business expansion> Designing loyalty clubs for distributors> Competition analysis - Preparing analytical report on competitors' performance Vis a Vis company's performance> Performance Analysis - Preparation of period reports and analysis on business report for the channel> Special initiatives & projects - Launch of MagicBoard - a mobile office for Bancassurance & Retail distribution channels> Strategy formulation and implementation across the organization for Business Development

 Requirements gathering & Analysis, preparation of business requirement specification , development coordination with internal & external teams, monitoring and escalations of issues. Ensuring adherence to plans and schedules, interaction with clients, product and process enhancements. Implementation of payment solution across Financial Companies Exploring potential business avenues & managing marketing & sales operations for achieving increased business growth & initiating market development efforts. Analyzing latest marketing trends & tracking competitors’ activities & providing strategies for revenue and company growth. Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.  Maintaining cordial relations with customers to sustain profitability of the business.  Building & maintaining healthy business relations with major clientele, ensuring maximum customer satisfaction by achieving delivery & quality norm.

 HNW Client acquisition and deepening of existing investors wallet share End to end financial solutions to for HNW Client keeping in view, the ultimate objective of generating revenue for the organization Managing portfolio asset allocation across asset classes, debt, equity, venture/private equity funds & structured products, life & non life insurance Handling business plans and effective utilisation of available resources for achievement of organisational goal in terms of revenue and profitability. Identifying improvement areas & implementing measures to maximise customer satisfaction levels. Implementing high quality services, resulting in customer delight and optimum resource utilization for maximum service quality.  Maintaining excellent relations with clients to generate avenue for additional business.