• Customer Relationship Management: Cultivated strong interpersonal skills through personalized interactions with diverse clientele, enhancing customer satisfaction and loyalty.• Effective Multitasking: Thrived in fast-paced environments by mastering the art of multitasking during peak periods. With a keen ability to prioritize tasks and manage time efficiently, I ensured seamless operations even on busy weekends, maintaining high levels of customer satisfaction while juggling multiple responsibilities simultaneously.

• Set up a highly successful Black Friday Sale campaign using Facebook Ads, understanding and improving the campaigns resulting in an impressive $8,000 in sales• Instrumental in setting up seasonal sales on Instagram and Google Ads leading to a notable 2.1% profit increase• Generated comprehensive briefs for the Mexico retreat, encompassing pulling data from analytical platforms like Google Analytics and Hubspot• Implemented conversion tracking and managed Google Tag Manager to measure campaign performance and customer behaviors accurately• Proficiently managed all Google Ads platforms, including Google Search, Display, Shopping, and YouTube, to meet the company’s KPIs, resulting in an impressive $4,000 in revenue for the Christmas sale• Collaborated with the designers to create on-brand ads and resonated with the target audience • Strategically devised approaches for capturing customer information and fostering repeat purchases

• Collaborated closely with art directors and copywriters to brainstorm 35 campaigns – across Facebook Ads, Google Ads, Instagram Ads, and Amazon Ads delivering digital assets within tight deadlines that contributed to an impressive revenue of $5,000,000 • Created monthly graphs and charts discussing account performance, new ideas, and the next steps for the company• Extracted useful data from Google Analytics to guide the brand in the desired direction • Formulated a distinctive brand design language that resonated with the brand image and target audience through in-depth consumer and competitive research, granting a unique advantage in the body care market and enhancing new business pitches• Crafted over 100 engaging social media posts, including influencer collaborations, resulting in a remarkable 9.5% boost in customer engagement• Conducted and reported on media monitoring to anticipate any potential issues for the business

• Designed 70% spreads for the magazine bringing in more international aesthetics to the design language broadening our customer base• Created social media deliverables leading to an increase in customer engagement• Collaborated with the stylists enhancing the consumers experience of browsing the fashion section of the magazine

• Designed Internal Communication Creatives and content writing aimed towards maximum user engagement• Created Look Books to summarize annual designs shortlisted for Internal Comms• Designed 5 annual employee merchandise products for The Walt Disney Company• Spearheaded creation of Ul/UX models for redesigned Intranet portal• Designed props and VM elements for display at The Walt Disney Company

• Authored 16 articles for the website• Undertook Search Engine Optimization to provide greater visibility to Vogue's articles on Google's page rank algorithm• Managed Client Portfolios on Vogue website to refresh product range and maintain up- to-date records

• Created and mapped client profiles based on questionnaire responses hence reducing 25% of the garment sourcing time• Orchestrated creation of Loyalty programme; boosted monthly revenue by 4.5 lakhs in the span of 8 weeks• Overhauled customer grievance redressal process; led to increase in sales• Managed high profile client engagement with average sales of 30,000 per client