Shruti Chouksey Email & Phone Number

👋 Hello! I'm Shruti Chouksey, a dedicated Customer Service Representative with a strong background in providing exceptional support and resolving customer inquiries efficiently. I have a proven track record of delivering high-quality service and fostering positive customer experiences.Professional ExperienceCustomer Support Associate at AmazonJune 2023 - PresentCurrently, I am working at Amazon as a Customer Support Associate. Here, I handle a variety of customer issues, ensuring swift and effective resolutions. My role involves communicating with customers through various channels, troubleshooting their problems, and providing comprehensive solutions that enhance their overall experience with Amazon.Customer Service Representative at Tech MahindraAugust 2022 - May 2023Prior to joining Amazon, I worked at Tech Mahindra as a Customer Service Representative. During my tenure, I honed my skills in managing customer queries, resolving complaints, and maintaining high levels of customer satisfaction. My ability to remain calm under pressure and my commitment to understanding customer needs helped me excel in this role.Skills and CompetenciesExcellent communication and interpersonal skillsProficient in handling customer inquiries and providing solutionsStrong problem-solving abilitiesAbility to work effectively in fast-paced environmentsCustomer-focused mindset with a dedication to delivering outstanding serviceI am passionate about customer service and continuously strive to improve my skills and knowledge. My goal is to grow within this field and contribute to creating positive and lasting impressions for customers.Let's connect and explore opportunities to collaborate!