English Services Coordinator
CurrentActed as a pivotal liaison between the company, vendors, and freelance transcribers/editors, ensuring seamless workflow from project initiation to completion.Managed project allocation for transcription, including transcriber communication and troubleshooting, to ensure smooth project execution.Handled administrative duties, purchase order creation, and verified the timeliness of project deliveries.Created work orders and maintained project status for comprehensive project tracking.Coordinated with internal teams and external vendors for quotes, timelines, and deliveries.Tracked monthly grid and premiere schedules for localization, ensuring timely delivery.Implemented workflows, checklists, and delivery schedules for projects, ensuring timely completion.Maintained project reports, vendor feedback, and costing sheets for every project.Maintained positive relationships with all teams.Conducted team training sessions focused on linguistic and reformatting work, enhancing team capabilities and expertise.Monitored and evaluated team members' work quality to ensure alignment with project objectives and overall quality standards.