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Shruti Singh Email & Phone Number
Head of Risk
at
Bank First
1 work email found
@westpac.com.au
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Risk
Location
Melbourne, Victoria, Australia
Company size
Who is Shruti Singh? Overview
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Quick answer
Shruti Singh is listed as Head of Risk at Bank First, a with 238 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at westpac.com.au and a matched LinkedIn profile for Shruti Singh.
Shruti Singh previously worked as Executive Manager BCM, Customer Solutions (Hardship and Collections) at Westpac Group and Executive Manager BCM, Customer Solutions (Deceased Estates and Vulnerability) at Westpac Group. Shruti Singh holds Bachelor Of Business from Auckland University Of Technology.
Company email context
Email format at Bank First
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{first}.{last}@westpac.com.au
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Profile bio
About Shruti Singh
Accomplished executive leader with over two decades of experience in operations, risk management, transformation, strategy execution, business improvement, and change management, spanning industries such as management consulting and banking in Australia and New Zealand. Proven track record in shaping high-level strategies into actionable roadmaps, successfully delivering complex, strategic initiatives across diverse domains including risk & audit, supplier management, and operations. A dedicated, values-led and respected people leader known for fostering high-performance teams, building strategic relationships, and driving cross-functional collaboration. Deep skills and experience in operational risk and specialist community facing risk management including deceased estates and customer vulnerability. Recognised as Group Talent at NAB, with a strong commitment to pursuing a community-focused board career.Career highlights:- Championed diverse operational and risk transformation initiatives, leveraging expertise in operational, risk, and compliance domains to bolster resilience and drive sustainable business uplift in multiple roles. - Successfully embedded CPS220 risk management disciplines in Line 2 role, facilitating long-term risk maturity through robust and fit-for-purpose risk frameworks. Designed and delivered return-to-risk-appetite roadmaps.- Provided strategic Line 2 leadership on a key CEO-sponsored Risk Transformation program, driving enduring outcomes, including a comprehensive Three Lines of Defence (3LOD) refresh, showcasing strong and pragmatic risk management leadership.- Established trusted Line 1 risk assurance and partnership functions, enabling seamless collaboration with senior executives and fulfillment of their risk accountabilities across several organisations.- Led and managed diverse operational businesses, spanning projects and transformation, Broker Commissions, Third-Party Management, and Business Transformation, demonstrating expertise across operational, risk, compliance, and audit functions.
Listed skills include Stakeholder Management, Business Analysis, Business Process Improvement, Risk Management, and 17 others.
Current workplace
Shruti Singh's current company
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Bank First
11 roles
Shruti Singh work experience
A career timeline built from the work history available for this profile.
Executive Manager Bcm, Customer Solutions (Hardship And Collections)
Executive Manager Bcm, Customer Solutions (Deceased Estates And Vulnerability)
Business Controls & Monitoring (BCM) provides 1st line risk & compliance partnership to senior leadership teams in meeting their risk accountabilities. This role sits on the Westpac Customer Solutions BCM leadership team and partners with senior Leadership Teams (operational and transformation). Key focus areas are Deceased Estates Centre of Excellence and Customer Vulnerability. Accountable for risk governance and the controls office.
May 2022 - Apr 2024
Executive Manager Bcm, Group Operations (Transformation And Change)
Business Controls & Monitoring (BCM) provides 1st line risk & compliance partnership to senior leadership teams in meeting their risk accountabilities. This role sits on the Westpac Group Operations BCM leadership team and partners with senior Leadership Teams (operational and strategy). Role priorities are transformation; operational and compliance risk management; and risk in change.
Jan 2021 - May 2022
Board Observer - Westpac Board Observer Program (2022)
Jan 2022 - Dec 2022
Me Risk Transformation Secondment
Risk Transformation constituted a significant investment by ME in the uplift of its risk maturity. Sitting outside of the Three Lines of Defence, the CEO-sponsored Risk Transformation Program aimed to articulate a risk maturity road map and implement this to achieve enduring risk uplift for the bank.
Jul 2020 - Feb 2021
Head Of Operational Risk & Compliance
Drove risk outcomes for two business units - Finance and Experience (HR, Brand and Marketing) divisions - in close engagement with the CFO and Chief Experience Officer. This included embedding of the organisational Risk Management Framework and building risk maturity. Key outcomes in role was the establishment and maturing of the first line risk & compliance, and controls assurance teams.
Dec 2017 - Jul 2020
Senior Manager, Governance And Risk
Drove first line risk maturity for the project delivery and transformation division - including embedding of the organisational Risk Management Framework and as enabled by the bank's process architecture & governance.
Sep 2016 - Nov 2017
Head Of Third Party Services (Broker Commissions And Risk)
Oct 2013 - Sep 2016
Senior Manager - Leadership Roles In Business Transformation, Portfolio And Third Party Management
Feb 2005 - Oct 2013
Senior Consultant
Aug 2000 - Jan 2005
Team & coworkers
Colleagues at Bank First
Other employees you can reach at bankfirst.com.au. View company contacts for 238 employees →
RF
Rhiannon Filippone
Colleague at Bank FirstPreston, Victoria, Australia
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JO
Jessie Ort
Colleague at Bank FirstManawa, Wisconsin, United States
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MM
Michelle Mcdonald
Colleague at Bank FirstGreater Melbourne Area, Australia
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KB
Kathy Barnes
Colleague at Bank FirstMelbourne, Victoria, Australia
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AP
Adamo Pruscino
Colleague at Bank FirstMelbourne, Victoria, Australia
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SH
Skye Hardie
Colleague at Bank FirstGreater Melbourne Area, Australia
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AL
Ashleigh Lenehan
Colleague at Bank FirstGreater Melbourne Area, Australia
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FB
Francis Biay
Colleague at Bank FirstGreater Melbourne Area, Australia
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DW
Denise Williams
Colleague at Bank FirstHawthorn East, Victoria, Australia
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MG
Mary Garang
Colleague at Bank FirstGreater Melbourne Area, Australia
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Rhiannon Filippone
Colleague at Bank FirstPreston, Victoria, Australia
View →
JO
Jessie Ort
Colleague at Bank FirstManawa, Wisconsin, United States
View →
MM
Michelle Mcdonald
Colleague at Bank FirstGreater Melbourne Area, Australia
View →
KB
Kathy Barnes
Colleague at Bank FirstMelbourne, Victoria, Australia
View →
AP
Adamo Pruscino
Colleague at Bank FirstMelbourne, Victoria, Australia
View →
SH
Skye Hardie
Colleague at Bank FirstGreater Melbourne Area, Australia
View →
AL
Ashleigh Lenehan
Colleague at Bank FirstGreater Melbourne Area, Australia
View →
FB
Francis Biay
Colleague at Bank FirstGreater Melbourne Area, Australia
View →
DW
Denise Williams
Colleague at Bank FirstHawthorn East, Victoria, Australia
View →
MG
Mary Garang
Colleague at Bank FirstGreater Melbourne Area, Australia
View →
2 education records
Shruti Singh education
Bachelor Of Business
Master'S Degree
FAQ
Frequently asked questions about Shruti Singh
Quick answers generated from the profile data available on this page.
What company does Shruti Singh work for?
Shruti Singh works for Bank First.
What is Shruti Singh's role at Bank First?
Shruti Singh is listed as Head of Risk at Bank First.
What is Shruti Singh's email address?
AeroLeads has found 1 work email signal at @westpac.com.au for Shruti Singh at Bank First.
Where is Shruti Singh based?
Shruti Singh is based in Melbourne, Victoria, Australia while working with Bank First.
What companies has Shruti Singh worked for?
Shruti Singh has worked for Bank First, Westpac Group, Little Dreamers Australia, Me Bank, and Nab.
Who are Shruti Singh's colleagues at Bank First?
Shruti Singh's colleagues at Bank First include Rhiannon Filippone, Jessie Ort, Michelle Mcdonald, Kathy Barnes, and Adamo Pruscino.
How can I contact Shruti Singh?
You can use AeroLeads to view verified contact signals for Shruti Singh at Bank First, including work email, phone, and LinkedIn data when available.
What schools did Shruti Singh attend?
Shruti Singh holds Bachelor Of Business from Auckland University Of Technology.
What skills is Shruti Singh known for?
Shruti Singh is listed with skills including Stakeholder Management, Business Analysis, Business Process Improvement, Risk Management, Change Management, Business Transformation, Management, and Banking.
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