Who is Shruti Singh Chauhan? Overview
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Shruti Singh Chauhan is listed as Customer Success Manager at Insider., based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Shruti Singh Chauhan.
Shruti Singh Chauhan previously worked as Retention Marketing Manager at Interflora India and Manager, Customer Success at Netcore Cloud. Shruti Singh Chauhan holds Master Of Business Administration - Mba, Marketing/Marketing Management, General from Itm Group Of Institutions.
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Insider.
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Profile bio
About Shruti Singh Chauhan
Shruti Singh Chauhan is a Customer Success Manager at Insider.. Colleagues describe them as "Shruti is one of the best team members I have worked with in my career. She is a complete Go-Getter, result oriented and innovator. One unique quality that Shruti has is that she takes complete ownership of her responsibilities and showcases the quality of perseverance in everything she does. Proud of you Shruti... Way to go!!" and "Shruti and I worked together on several projects at FirstHive, she played a significant role in ensuring that we completed assignments on time. Shruti had excellent time management skills, always on time for client meetings, great help in ensuring all the presentations and prep work is done, overall very organized. Shruti was always reliable and professional, and at stressful times she was a positive influence within the group. Hopefully we can work together again and I am sure she will… Show more"
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9 roles
Shruti Singh Chauhan work experience
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Customer Success Manager
Retention Marketing Manager
Sep 2023 - Jan 2024
Manager, Customer Success
-Design omnichannel communication strategy to improve engagement and ROI for over 12 brands across ecommerce, OTT and BFSI industry.- Managing customer funnel across acquisition, engagement , retention and churn.-Responsible for product adoption, client health, client relationship management and revenue growth.- To work on monthly and quarterly performance reviews and strategic recommendations for my set of accounts.- Involved in project implementation & management with key focus on deployment and integration with different platforms and interfaces.
Feb 2023 - Sep 2023
Assistant Manager-Customer Success
Feb 2021 - Jan 2023
Customer Success Associate
-Worked closely with enterprise clients to help them achieve the ROI and help them understand the usage of customer data platform (CDP) in their business. -Involved both in Pre-sales & Onboarding stage for giving product demos & solutioning key requirements of the customers.-Responsible for loyalty and CDP programs and ensuring configuration and successful implementation-Successfully completed 10+ implementations focused on app & web integration, new app deployment, loyalty programs etc.-Collaborated with cross-functional teams to ensure best in class client experience.-Identify up-sell or cross sell opportunities across the client portfolio to drive incremental revenue and growth.
Apr 2019 - Jan 2021
Consultant
-Involved in establishing a recruitment business for Tryst Solutions llp ( Franchisee of Antal International) from scratch-Handling a team of three and ensure timely training and work allocation.-Key account management of the existing client base.-Acquisition of new clients with a focus on technology and engineering sector.-Interaction and Liasoning with the clients (new and existing) and detailed understanding of their various requirements in order to provide optimum service.-Identifying talents for the Automotive & Engineering Industry across functions.
Apr 2018 - Apr 2019
Key Account Manager
-Key account management and client servicing to ensure higher retention and productivity.-Up-selling and Cross-selling of products to existing clients to generate higher revenue-Lead generation by identifying new prospects in the market and cold calling potential clients.-Acquisition of new clients by selling them digital space on Magicbricks portal-Creating awareness about the digital media and communicating the benefits and features of digital platform to the clients.-Regular analysis of reports and data to understand the market dynamics and accordingly offering customized ad space tothe clients
Aug 2017 - Apr 2018
Senior Business Manager
-Involved in maintaining key accounts of top- selling hotels in Mumbai and Pune region.-Growing net revenue in the market by producing business plans to achieve revenue goals.-Establishing and maintaining supplier relationships, training partner hotels,reviewing monthly production reports and providing required feedback.
Jan 2016 - Aug 2017
2 education records
Shruti Singh Chauhan education
Master Of Business Administration - Mba, Marketing/Marketing Management, General
Bachelor Of Engineering (B.Eng.), Biomedical/Medical Engineering
FAQ
Frequently asked questions about Shruti Singh Chauhan
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What company does Shruti Singh Chauhan work for?
Shruti Singh Chauhan works for Insider..
What is Shruti Singh Chauhan's role at Insider.?
Shruti Singh Chauhan is listed as Customer Success Manager at Insider..
Where is Shruti Singh Chauhan based?
Shruti Singh Chauhan is based in Mumbai, Maharashtra, India while working with Insider..
What companies has Shruti Singh Chauhan worked for?
Shruti Singh Chauhan has worked for Insider., Interflora India, Netcore Cloud, Firsthive | Customer Data Platform, and Antal International.
How can I contact Shruti Singh Chauhan?
You can use AeroLeads to view verified contact signals for Shruti Singh Chauhan at Insider., including work email, phone, and LinkedIn data when available.
What schools did Shruti Singh Chauhan attend?
Shruti Singh Chauhan holds Master Of Business Administration - Mba, Marketing/Marketing Management, General from Itm Group Of Institutions.
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