Shreyas Nayak Email & Phone Number

Bengaluru, Karnataka, India

Pre-sales Responsibilities- Instrumental in developing sales collateral (pitch decks/industry case studies/solution documentation) to support Business Development and Customer Success Managers- Managed response to RFPs (request for proposals), from requirement gathering to interfacing with internal teams (product/engineering/infrastructure) for drafting the response- Conducted product capability demonstrations to prospects; management of product demo collateral (presentations/mock… Show more Pre-sales Responsibilities- Instrumental in developing sales collateral (pitch decks/industry case studies/solution documentation) to support Business Development and Customer Success Managers- Managed response to RFPs (request for proposals), from requirement gathering to interfacing with internal teams (product/engineering/infrastructure) for drafting the response- Conducted product capability demonstrations to prospects; management of product demo collateral (presentations/mock dashboards) to showcase product features according to prospects business contextCustomer Experience Analytics- Oversaw creation and delivery of reporting/MIS solutions for clients (PPT/Email reports/interactive dashboards)- Analyzed and presented insights from customer feedback data to CX(Customer Experience) teams and C-Suite executives across BFSI, Retail, Consumer Durables among other industries- Critical in positioning the CX expertise of LitmusWorld through data-driven recommendations and showcasing best practices from other CX programs to senior management teams Show less

Navi Mumbai, Maharashtra

Responsibilites:•Part of the GSM – Postpaid team responsible for the direct sales operations of postpaid connections across India•Monitoring sales and channel partner productivity metrics across circles, assessing sales operations through circle visits and providing actionable recommendations to improve productivityAchievements:•Designed sales pitches for plans and monitored implementation across Mumbai sales operations•Trained 70 telecalling agents on pitch delivery and… Show more Responsibilites:•Part of the GSM – Postpaid team responsible for the direct sales operations of postpaid connections across India•Monitoring sales and channel partner productivity metrics across circles, assessing sales operations through circle visits and providing actionable recommendations to improve productivityAchievements:•Designed sales pitches for plans and monitored implementation across Mumbai sales operations•Trained 70 telecalling agents on pitch delivery and customer objection handling across 2 channel partners•Helped Mumbai achieve 1st place across all circles in Movienet Postpaid plan sales for the month of August Show less

Gurgaon, India

Project Title: Assessment of Bhutan Market and Strategy RecommendationsProject Description:- Worked with the Business Development Team (Indian Sub-Continent) for this project- Analyzed the Chocolate Market in Bhutan, with focus on Import Tax Policies, Competitor Presence, Distribution Channel and Retail Format followed- Talked to distributors in Bhutan to gather information about the policies followed with regards to distributor margins and retailer margins, as well as salesmen… Show more Project Title: Assessment of Bhutan Market and Strategy RecommendationsProject Description:- Worked with the Business Development Team (Indian Sub-Continent) for this project- Analyzed the Chocolate Market in Bhutan, with focus on Import Tax Policies, Competitor Presence, Distribution Channel and Retail Format followed- Talked to distributors in Bhutan to gather information about the policies followed with regards to distributor margins and retailer margins, as well as salesmen incentives- Recommended strategy to be followed by Mars for market entry into Bhutan, consisting of Product Portfolio, Pricing Strategy, Distribution Channel, and Promotional Strategy. Show less

Responsibilities•Responsible for developing Knock Detection software and platform maintenance activities specific to knock drivers.•Also responsible for reviewing, testing and debugging Knock Driver software across different platforms.Achievements•Developed and tested knock detection software for MX17, MDG1 and GM-E84 ECU platforms.•Interacted with customer teams for Nissan, GM, and BMW to resolve critical issues in Ignition and Knock drivers.•Trained 25 people in a… Show more Responsibilities•Responsible for developing Knock Detection software and platform maintenance activities specific to knock drivers.•Also responsible for reviewing, testing and debugging Knock Driver software across different platforms.Achievements•Developed and tested knock detection software for MX17, MDG1 and GM-E84 ECU platforms.•Interacted with customer teams for Nissan, GM, and BMW to resolve critical issues in Ignition and Knock drivers.•Trained 25 people in a seminar on Knock Detection software as part of an “Advanced Power Train” training. Show less

Master Of Business Administration (Mba), Marketing, 5.44/8.0

Activities and Societies: Sr. Executive Member, FLIX, 2015-16 | Jr. Executive Member, Admin Team, Valhalla 2014 Senior Executive Member.

Bachelor Of Technology (B.Tech.), Electrical And Electronics Engineering, 7.56/10

Activities and Societies: Convenor, General Events, Engineer 2011 | Convenor, Hindi Events, Incident 2012 | Literary Co-ordinator, ISTE.