Steven Hitchcock-Smith Email & Phone Number

Yateley, England, United Kingdom

Energy | Defence | ScienceNavigate, track, measure, monitor, release, observe. Your applications, our innovationsGrowing & Protecting market shareDefining & developing new market opportunities, effective sales & marketing strategies and coordinating sales activities.Gathering, analysing and communicating market intelligence data and capture.

Hungerford, England, United Kingdom

Development and execution of the strategic plan to grow the medmix dispenser business, including inorganic business development. Responsible for global P&L, product management, sales and marketing. Customer relationship management, growth initiatives, multi-generation product plan, new product commercialisation, revenue forecast and demand planning..

Baar, Zug, Switzerland

Global Sales Effectiveness and Transformation Leader across 5 business segments in Healthcare, Consumer and Industrial sectors. - Commercial Excellence transformation vision with measured and prioritised focus areas related to three year business plan.- Customer facing roles and responsibilities mapped, standardised and challenged for transformation across.

Europe

Led organisation culture change to create, establish and grow profitable services across a portfolio of product companies.30% VPYSimple combination of Installed Base Leverage, Strategic Selling, Visible Opportunity & Results Management combined with Connectivity across all levels in the organisation.

United Kingdom

Regional and global commercial leader exceeding operating plan in a tough market through creative deal structuring and a passion for win-win collaboration throughout the customer's organisation.Delivering reliable downhole technology and service solutions to; - Increase Production: helping customers achieve optimised output through the entire production.

Globally

Led multiple investigations of compliance concerns across regions and businesses within GE Oil & Gas. Investigative interviewing, record keeping and reactive learning of correct practices and procedures required for investigation purposes. Recommended final actions with consultation of Legal and Human Resources.Site champion for 300+ employees to regularly.

London, United Kingdom

Global Commercial & Sales Leader for GE Oil and Gas Downhole Technology Wireline business(Sondex). Responsible for connecting and coaching our regional leaders in addition to orders, revenue and margin results for the product line. Work closely with Manufacturing on Sales and Operations Planning to maximize convertible & profitable orders. Own key deal.

Farnborough, Hampshire, UK

Led and coached mixed product-line sales teams in terms of profitable growth and strategic selling. Wireline Cased Hole & Openhole, MWD/LWD & Downhole Sensors. Exceeded Orders target by shifting product mix, stepping up customer relationships to executive and board level whilst creating new customers with focus on services growth. *Concurrently performing.

UK

Led a global Commercial Operations team comprising of Commercial Managers & Customer Service Representatives through an economic downturn and rapid return to record business activity. Responsible for order management, contract risk management and customer contract negotiations throughout the "Inquiry to Order" (ITO) process for GE O&G downhole technology.

Hampshire

Director on the board of a ~$100MM company in the Oil & Gas sector delivering technology and supporting services for well integrity, drilling & production optimisation and reservoir monitoring.

Budapest, Hungary

Led Commercial Operations team in Europe & Russia comprising of twenty five Commercial Managers, Application Engineers and Customer Service Representatives. Responsible proposal generation, contract risk management & negotiation, key deal closure and order management throughout the "Inquiry to Order" process for GE Energy's Measurement & Control business.

Budapest, Hungary

Overseas assignment to transition Europe and Russia/CIS Customer Service Centre and lead transition from a distributed model, co-located with Sales teams, to a centralised and outsourced operation. Drove process efficiency reducing order & proposal cycle time from 4 days to 1. Established a team structure and culture change that minimised attrition and.

Aberdeen, UK

Established a local Sales and Service presence in region for Asset Performance Management. 10x Sales Growth in 4 years solution selling for industrial critical plant asset management in UK Oil & Gas, Petrochem, Powergen & Distillery industries. Initiated and led promotion of all other GE product lines through boundaryless sales behaviour.

Aberdeen, UK

Second in command for start-up company serving global energy market for pipeline and process integrity and modifications. Exceptional growth year on year through a focus on Customer Engagement, Solution Selling, Aggressive Margin Growth and Teamwork. Responsibilities included global and local sales management with a team in UK, Middle East and Australia.

First job, post-graduation. Met with customers to discover their requirements then advocate and quote a technical and commercial solutions within the pipeline and process segment. Responsible to close the deal and manage sourcing, planning and execution of the project up until invoicing. Led the growth of two new product lines.

Bachelor Of Technology - Degree, Mechanical Engineering

Activities and Societies: Industrial SocietyMechanical Engineering

Education record