• Manage all e-commerce platforms by updating product listing quality, as well as monitoring, developing and implementing promotional and marketing content across multiple digital channels.• Sustain Amazon account health while creating and optimizing product listings through detailed descriptions and enhanced content.• Support all other aspects of online services including customer service, order fulfillment and return processing.

• Partner with the store manager to ensure selling floors are appropriately merchandised using shelf placement strategies and advertising displays to elevate and maximize exposure to customers.• Manage inventory to assure weekly orders are placed efficiently.• Provide a positive store experience to increase sales while preserving excellent customer relationship to encourage revisits.

• Drive operational initiatives to market, promote and improve sales of the store by identifying, analyzing and forecasting sales opportunities.• Leverage visual merchandising strategies to set up window displays, rotate merchandise and ensure key products are selected and well displayed to maximize sales.• Recruit, train, coach, recognize and manage the store associates performance and development to support their professional growth.• Set up weekly time schedules to allow distributed work flow.• Place monthly orders, while controlling inventory up-to-date.

• In collaboration with the store manager, communicate and establish store goals, including but not limited to sales, visual merchandising, operations, human resources and training.• Execute consistent marketing and visual presentation by coordinating the movement and storage of product and display elements.

• Maintain a clean and organized sales floor while curating displays of seasonal promotions.• Ability to work in a fast paced environment by multi-tasking and shifting priorities as store requires.

• Lead, recruit, train, communicate and evaluate beauty advisors to maximize customer relationship and sales performance.• Implement seasonal visual changes and updates on shelf, window and counter displays following brand standards and guidelines.• Perform weekly inventory checks to control, protect and prevent loss.

• Anticipated customer needs by providing high quality service while upholding brand standards and values to ensure satisfaction.• Guided customers to successfully find the solution to their skin concerns including makeup tips.• Actively inform prospective customers with the latest promotional offerings and loyalty programs.• Meticulously handled POS transactions including cash, credit, exchanges, returns, and refunds to secure accurate cash flow.