Shawn Sullivan work email
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I am a healthcare transformation thought leader with 20+ years of experience with expertise in all aspects of payer and value-based care domains. I empower organizations to achieve breakthrough growth, to improve patient care and health outcomes, and to realize significant medical and administrative expense savings. My leadership experience spans data and analytics, digital transformation, product development, sales operations, strategic planning, and financial management.My unique value as a leader is my exceptional ability to develop actionable plans and deliver on strategy. I drive program and/or transformation success by combining strategic planning capabilities with practical application of transformative technologies. I am recognized as a people-focused leader focused on accountability, purpose, diversity of thought, and strategy to achieve the most from a team or organization. CAREER ACHIEVEMENTS: • Led and scaled team from 120 to 230, championing centralization of all enterprise-wide data and analytics functions resulting in $450M cost savings over three years. • Launched omnichannel member engagement program resulting in $220M in administrative and medical expense savings • Optimized R&D project portfolio consisting of $260M+ in discretionary investments• Developed in-home health assessment offering aimed at optimizing payers’ Medicare Advantage Stars and risk adjustment performanceCORE COMPETENCIES:Healthcare Technology | Product Management | Digital Transformation | Business Strategy | Business Development | Data and Analytics| Artificial Intelligence | Cost Savings | Strategic Integration | Stakeholder Engagement | Innovation Leadership | Performance Metrics | Market Analysis | Team | Leadership | Compliance and Risk Management | Product Strategy | Product Roadmap | Talent Recognition | Coaching | Performance Management | Partner Relations | Partner Engagement | Vendor Relations | Strategic Planning | Change Management
Ironcrest Property Holdings
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Ironcrest Property HoldingsDurham, Nc, Us
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President & FounderSms Venture Partners, Llc Nov 2021 - Present• Deliver program management and digital transformation advisory services for healthcare organizations, focusing on optimizing operations and enhancing IT infrastructure.• Presently leading a Salesforce implementation to modernize a local homeless shelter’s IT systems • Provided Customer Experience advisory services to one of the largest health insurance firms in the U.S., driving improved member engagement strategies.
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Vp, Clinical At HomeCarelinx By Sharecare Jun 2022 - Jun 2024Atlanta, Ga, Us• Onboarded into the executive leadership team to design and launch clinical in-home solutions, expanding existing non-medical patient support services and enhancing market offerings.• Served as interim Head of CareLinx Home Health, overseeing a $55M revenue target (2023) and managing 300+ onshore and offshore resources, customer success, and account management during leadership transition.• Led the development and launch of a new offering for health plans, blending non-medical home visits with telehealth to close care gaps, improve quality metrics, and capture diagnoses for risk adjustment. -
Vp, Head Of Analytics ConsultingBlue Cross Nc May 2018 - Mar 2021Durham, Nc, Us• Led the consulting arm of the data and analytics division to deliver solutions and products across the enterprise, growing the team from 120 to 230 members over two years, including 90 to 180 U.S.-based staff and 30 to 50 offshore resources in India.• Designed and implemented an agile operating model, aligning 25-30 multi-capability analytics teams / pods with enterprise functions to drive integration and impact across the organization and to drive adoption of a customer-centric, product mindset for ongoing strategic planning and operational execution.• Oversaw delivery of solutions supporting strategic priorities, including value-based care models, Medicare Advantage Stars, cost/quality metrics, customer experience analytics, customer 360 profiling, and market segmentation.• Managed a $30M divisional budget and $92M discretionary investment portfolio, advancing capabilities in cloud infrastructure, data governance, and AI/ML tooling to ensure data-driven growth.• Chaired the data-driven insights committee, collaborating with eight senior executives to prioritize and fund the data and analytics project portfolio, a $92M annual budget, to ensure alignment with broader business strategy and performance priorities.• Developed and implemented medical expense trend management and cost-saving solutions, delivering over $450M in savings over three years by optimizing care delivery, reducing unnecessary expenses and influencing site of care selection.• Led the creation of a Medicare Advantage (MA) Stars product suite that drove a 1-star improvement in the company’s MA rating by leveraging predictive impact analysis and prioritizing high-impact focus areas.• Cultivated a talent-driven, empathetic culture focused on building high-performing teams aligned with the broader organizational goals and a shared vision, while providing employees with clear advancement and growth opportunities. -
Senior Director, Enterprise AnalyticsBlue Cross Nc Feb 2017 - May 2018Durham, Nc, Us• Provided leadership and governance to a team of 75 employees to develop the enterprise analytics capability maturity roadmap, which served as a core component of the greater data science and analytics organization.• Defined and approved the data and analytics requirements for all large enterprise initiatives, including initiatives in support of a (1) 4-star rating for Medicare Advantage, (2) implementation of Optum Performance Analytics (OPA) platform to support employer/provider reporting, and (3) all data and reporting requirements for the value-based care program.• Oversaw allocation and execution of $18M annual operating budget.
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Senior Director, Digital Transformation, Marketing Technology, And AnalyticsBlue Cross Nc Apr 2012 - Feb 2017Durham, Nc, Us• Directed a $45M multi-year program to establish an omni-channel customer engagement platform and execute a digital strategy roadmap, enhancing consumer interactions, driving usage and contributing to $220M in both administrative and medical expense savings.• Delivered marketing automation, digital channel activation, “next best action” capabilities, consumer analytics, new digital channels, and customer 360 profiling over five years.• Led the digital and mobile product strategy, shaping the front-end experience for enterprise web and mobile platforms, driving engagement and usability.• Managed a diverse technology vendor ecosystem, including SAS, Salesforce, PWC, and Optum, fostering partnerships to support evolving business needs.• Led campaign operations, providing internal customers with automation tools, campaign measurement frameworks, and insights into channel effectiveness and business value.• Managed a team of 30–40 employees and contractors, as well as strategic programs with 150+ team members.
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Director, Business Transformation And Enterprise PlanningBlue Cross Nc Jan 2010 - Apr 2012Durham, Nc, Us• Selected as one of two people to form a new division within the company, tasked with leading change management initiatives and prioritizing investments in response to healthcare reform legislation. Expanded the team to 18-20 employees and contractors over two years.• Developed and led the enterprise project portfolio planning function, driving project prioritization, financial analysis, reporting, resource capacity planning, value measurement and portfolio optimization.• Managed an annual enterprise project budget of $260M and a $14M divisional budget for business transformation, ensuring effective financial oversight and alignment with strategic objectives.
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Director, Commissions Operations And Expense ManagementBlue Cross Nc Aug 2005 - Jan 2010Durham, Nc, Us• Led the design and implementation of a new internal and external sales compensation schedule, driving revenue and market growth by optimizing the sales incentive structure for 150 internal employees and 5,200 external insurance brokers.• Managed a $78–$80M operational budget for sales and marketing, overseeing 25–30 employees and contractors to optimize operational efficiency.• Directed commission and incentive operations, ensuring accurate $290M annual payouts to 5,300+ employees and insurance brokers.• Served on the corporate investment committee, overseeing fiduciary management of $400M+ in assets during 2008–2009.
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Project ManagerBlue Cross Nc May 2004 - Aug 2005Durham, Nc, Us
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Practice ManagerMetachain Jan 2003 - Apr 2004Managed the J.D. Edwards Collaborative Planning consulting practice within the organization – including the creation of the company’s implementation methodology and the management of the Demand Planning component of world-wide implementations.
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Senior ManagerOracle Feb 2001 - Jan 2003Austin, Texas, UsServed as consulting engagement manager and Demand Chain subject matter expert responsible for multiple global implementations of the company’s Demand Planning software (Demantra)
Shawn Sullivan Skills
Shawn Sullivan Education Details
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Northwestern University - Kellogg School Of ManagementHealth/Health Care Administration/Management -
The University Of Texas At AustinInformation Management
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University Of North Carolina At Chapel HillMathematics
Frequently Asked Questions about Shawn Sullivan
What company does Shawn Sullivan work for?
Shawn Sullivan works for Ironcrest Property Holdings
What is Shawn Sullivan's role at the current company?
Shawn Sullivan's current role is Healthcare Transformation Leader | Driving Growth & Optimizing Patient Outcomes | Data & Analytics, Digital Transformation, Value-Based Care | Strategy, Product & Innovation | Led $450M in Savings.
What is Shawn Sullivan's email address?
Shawn Sullivan's email address is sh****@****snc.com
What is Shawn Sullivan's direct phone number?
Shawn Sullivan's direct phone number is +191976*****
What schools did Shawn Sullivan attend?
Shawn Sullivan attended Northwestern University - Kellogg School Of Management, The University Of Texas At Austin, University Of North Carolina At Chapel Hill.
What skills is Shawn Sullivan known for?
Shawn Sullivan has skills like Project Portfolio Management, Management, Project Management, Enterprise Software, Business Analysis, Program Management, Process Improvement, Business Process Improvement, Vendor Management, Competitive Analysis, Business Intelligence, Analytics.
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