Shu Li Email and Phone Number

Determining material specifications, creating and maintaining inventory schedules. Coordinating with internal departments to ensuring the consistent and adequate supply of materials necessary for production. Managing inventory issues, schedule changes, and cancellations. Perform daily reports for monitoring and data aggregation. Expedite operations that delay schedules and alters schedules to meet unforeseen conditions.

Assist Operations Manager in supervising daily operations of organization. Responsible for monitor and make sure the matrix target meet a set of standards. Collaborate with Supervisor, Area Manager and Owner, assists them to solve any difficult cases when needed. Responsible for identifying and troubleshooting problems. Proposing improvements and action plan to the process.

Prepare daily reports such as parcel receiving reports, operating logs and etc. Perform data analysis according to the report data and matrix target. Monitor attempt delivery to ensure high efficiency for each rider. Perform investigations, verification & checking on arbitration, appeal, fake signature data. Assist to perform shipment monitoring and management to identify potential shipment failures.

Perform service care of product door to door for customer. Expedite the resolution of customer problems and complaints. Perform good customer service and improve the quality of services. Provide guidance and assists customers in purchasing product based on their needs and financial abilities.

Monitor operations related with E-commerce to ensure that they meet production standards. Collaborate with operation staff to establish procedures, standards and systems. Identifying, resolving problems and handling customer complaints.

Providing support to sales person and assists in department daily routine. Answer and direct phone calls. Handle data entry and clerical duties. Perform stock control and follow up on office maintenance. Develop and maintain a filing system.