Information Technology Support Engineer
Current- Administering multiple Windows servers and managing daily backup schedules.- Leading deployment, monitoring, maintenance, upgrades, and support for IT systems, including telecoms, firewalls, printers, POS systems, antivirus, Unifi networks, CCTV, mobile devices, peripherals, and office equipment.- Installing and supporting Microsoft Dynamics and LS Retail POS systems.- Managing Microsoft Office 365 and Adobe licenses for retail stores and staff.- Compiling and presenting weekly IT incident and maintenance reports to the Manager.