Shubham Kumar Harsh Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Noida, Uttar Pradesh, India

India

While working with Upscale, I got a brief understanding of the Sales Engagement Platform, Sales Enablement Platforms, CRMs, marketing automation tools, and the industry as a whole. I gained hands-on experience on:• Researching organizations and individuals online to identify new leads and markets using sales navigator, lusha, and other tools for prospecting.• Performing analysis such as SWOT, customer need, or competitor capability analysis to inform win themes and competitive approaches.• Identifying target audience and growing our email list, and updating the sales pipeline.• Implementing agoge sequence for reaching out to clients.• Designing and implementing direct email marketing campaigns in order to increase penetration.• Building effective target audiences and segments for every message to drive engagement and revenue performance against KPI goals. • Managing and executing email/SMS marketing calendar and ensuring alignment with business priorities, demand forecasts, and internal stakeholders.• Devising and executing A/B tests, managing testing calendar, recording results, and advising on improvements. Testing includes subject lines, message content, CTAs, customer cohorts, segments, send time, and new features to drive performance lift.

Hyderabad, Telangana, India

UPLIFT• Analyzed and figured out the root cause behind the slowness of the existing web application.• Collaborated with different product teams to understand the flow of other products.• Developed Proof of Concept on new technologies like brotli, font awesome, CSS optimization.• Suggested, implemented, and tested the solutions for the analyzed problems in the products.• Improved the performance and reduced the login time of the application by around 40%.• Learned about software management tools like JIRA and version control tools like GIT.React-components• Developed a customized UI library containing reusable components that will reduce the effort required in developing another product with similar elements, increasing efficiency.• Analyzed different components that can be used, worked with other product teams on finalizing the UI design and the efforts required to develop the features and the library.• Mentored a group of interns, prepared the training materials for their smooth onboarding.• Learned about team management, leadership skills, and technologies like react-storybook.

Hyderabad Area, India

FREEDA- The Chatbot• Developed a chatbot named FREEDA, which other product teams can use in their products. • Analyzed the requirements and proposed the application design to the stakeholders.• Developed Proof of Concept to implement features like responsive UI for text and voice input.• Developed and tested the implemented features and successfully delivered the product.• Helped different product teams to integrate and use FREEDA in their respective products.• Learned the agile way of working while incorporating new changes and bug fixing.

Hyderabad Area, India

Autonomous Receivables• Worked with senior developers and architects to understand the Collection product.• Contributed to the end-to-end development of the enterprise-class web application TOVO.• Assisted in improving the development of the application and reducing the bug reports.• Participated in code reviews and ensured the delivery of solutions within deadlines.• Learned and worked on new web technologies and libraries: react-js, Javascript, Redux.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Technology - Btech, Computer Science And Engineering

Higher Secondary, Secondary Education And Teaching

Secondary, Icse